Compare Pet Friendly Hotels in Xpu-Ha

"The only two things I liked in this hotel is the restaurant food and that the hotel was big so there’s a lot of walking places. The ocean is OK this time it was a little dirty, but overall it’s not bad, but I would give it a one star for the food other than the restaurants. The restaurant food was amazing 10 out of 10 the buffets were probably a two out of 10 and the drinks were one out of 10. Also, I will say that the staff at the bars and most staff in the buffets are really rude and unfriendly and this is my second time there and I can say nothing really changed. They are still pretty unfriendly and they don’t seem to like American people. We literally were ignored at the bar every time we would come up. They would serve everybody and act like they don’t see us till my husband said something to them and even then the guy just had a smirk and didn’t come up for a while. This is the only reason I would never go back there. I gave it a second chance, and still never again. The drinks were so bad that I couldn’t even drink the last few days because they were disgusting. Also, the shows were pretty lame more for kids, and they only started around. But there’s nobody at the shows because they’re very lame."

"Either we got lucky or it was truly an amazing trip for our family. The weather was perfect, all the amenities the hotel provided were great. Lots to do w kids. Restaurants were great as well. If anything I would critique the buffets. Could use a bit of flavor and change in menu. They had lots of choices but after the 3rd day eating the same menu got boring. Staff and room was clean and very comfortable for our family of 5, we stayed in the junior suite"

"Very nice hotel. Well located. Excellent food. "

"The property was amazing. They do really pay attention to detail. The food was delicious very authentic. The buffet options were insane they had a lot. We opted out of the time share presentation."

"Yes everything was good "

"Everythignnwas great! Be aware that the beach thugh is swimable and water was warm on the last couple of days there was quite of bot of seaweed. Though the staff was trying really hard to keep cleaning it up. Food was good. One thing I was diappointed was pizza and coffee. I am not sure how pizza;s were never done. They were baked on top and pretty raw at the bottom. Thank God for the capucinno and expresso at the bar that made up for the coffee. Overall very happy with this respor definitely will go back."