- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't expect good service here!
An emergency prevented me from staying. They agreed to change the dates to a time in the future, and then reneged on this. They tried to cancel the stay through Expedia, when it was never booked through them! When they couldn't do that, they changed their minds about allowing a date change. So, because they did the room cancellation wrong, I was charged approx. $1,100 for nothing!! Horrible customer service without even a phone call response when I left a second detailed message. Whatever you do, don't have an emergency if you book here because they don't care!