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Urbano by Sundara

2.0 star property

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Rooftop terrace
Deluxe Apartment | Living area
Studio Penthouse | Bathroom | Shower, free toiletries, towels, soap
Deluxe Apartment | Private kitchenette | Microwave, stovetop, coffee/tea maker, cookware/dishes/utensils
Studio Penthouse | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Reg. 014, Smza 003, Mza. 026, Lote 134, Aldea Zama, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪14 min walk‬
  • Place, Hospital de Tulum
    ‪16 min walk‬
  • Place, Jaguar Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Iron/ironing board, free WiFi, bed sheets

Deluxe Apartment

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Penthouse

Studio Penthouse | Private pool

Studio Penthouse

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Master Suite

Master Suite | Terrace/patio

Master Suite

  • 872 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

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About the neighborhood

Tulum

Located in Tulum (Zama), Urbano by Sundara is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. .This hotel is 3.1 mi (4.9 km) from Tulum Beach and 3.7 mi (6 km) from Playa Paraiso.

What's nearby

  • Dos Aguas Park - 14 min walk - 0.8 miles
  • Hospital de Tulum - 16 min walk - 0.9 miles
  • Jaguar Park - 3 min drive - 0.9 miles
  • Hunab Lifestyle Center - 4 min drive - 1.1 miles
  • Holistika Art Walk - 7 min drive - 1.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Delicia - ‬16 min walk
  • ‪Jasmine - ‬14 min walk
  • ‪Coco Cafe - ‬14 min walk
  • ‪Olio - ‬18 min walk
  • ‪Guacamole Club - ‬15 min walk

About this property

Urbano by Sundara

Hotel in Tulum with a rooftop terrace and an outdoor pool
Urbano by Sundara offers 14 air-conditioned accommodations with private plunge pools and complimentary bottled water. Rooms open to furnished patios. Kitchenettes offer stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 14 air-conditioned rooms featuring private plunge pools. Rooms have private furnished patios. Kitchenettes are outfitted with stovetops and microwaves. Complimentary wireless internet access is available to keep you connected.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.
Featured amenities include express check-in and express check-out.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free offsite parking
  • Street parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Private plunge pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • 20 steps to reach entrance
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number VRE211117BCA

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Urbano by Sundara Hotel
Urbano by Sundara Tulum
Urbano by Sundara Hotel Tulum

Reviews

Urbano by Sundara Reviews

9.6

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

8/10 Good

Deisy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms spacious nice little boutique hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Fidel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly. The neighborhood was nice and walkable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Pierre-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice condo nice area but still few constructions around although it wasn't very loud or dirty Its a work in progress but with nice potential
Stayed 3 nights in Jan 2025

10/10 Excellent

Alcides

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito, excelente ambiente, camas muy cómodas muy bien espacio, muy bonita la decoración, los jacuzzis excelente detalle.
Stayed 3 nights in Jul 2025

10/10 Excellent

Selina

Stayed 2 nights in Apr 2025