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Quality Inn West Springfield

Star Rating
2.5 out of 5
Photo gallery

Reviews

3.6 / 5Good
755 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Big E
    3 min drive
  • Popular Location
    Majestic Theatre
    4 min drive
  • Popular Location
    Holyoke Mall
    5 min drive
  • Airport
    Hartford, CT (BDL-Bradley Intl.)
    27 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

West Springfield

In the city center, Quality Inn West Springfield is in an area with good shopping. Naismith Memorial Basketball Hall of Fame and Volleyball Hall of Fame are cultural highlights and Six Flags New England is a popular area attraction. Zoo in Forest Park and Education Center and Phelps-Hatheway House & Garden are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Big E - 3 min drive
  • Popular Location
    Majestic Theatre - 4 min drive
  • Popular Location
    Holyoke Mall - 5 min drive
  • Popular Location
    Springfield Museums - 6 min drive
  • Popular Location
    Chicopee Falls Dam - 8 min drive

Getting around

  • Springfield Union Station - 6 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 25 min drive

Restaurants

  • Tokyo Asian Cuisine Resta – Restaurant with a bar offering Asian cuisine.

About this property

Quality Inn West Springfield

Hotel in West Springfield with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and conference space. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 114 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Balconies or patios, coffee makers, and free newspapers are among the other amenities available to guests.
Quality Inn West Springfield offers 114 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.
This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Quality Inn West Springfield is a smoke-free property.
Recreational amenities at the hotel include a fitness center.

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 35 per pet, per stay
  • 2 per room (up to 85 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 250 per stay
  • Cash Cleaning deposit: USD 250 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per stay
  • Rollaway bed fee: USD 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Quality Inn West Springfield
  • Quality West Springfield
  • Quality Inn West Springfield Hotel
  • Quality Inn West Springfield West Springfield
  • Quality Inn West Springfield Hotel West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking

Food and drink

  • Free full breakfast available daily
  • 1 restaurant

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Computer station
  • Conference space (600 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Nearby things to do

Where to eat

  • Tokyo Asian Cuisine Resta – Restaurant with a bar offering Asian cuisine.

Frequently asked questions

5 - Excellent
166
4 - Good
293
3 - Okay
177
2 - Mediocre
70
1 - Poor
49
3.8
Cleanliness
3.9
Service and Staff
3.6
Amenities
3.5
Property condition

3/5

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Nov 2019

    3/5

    • Liked: Room comfort

    Stayed 1 night in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Had a great time. The staff there were friendly and very helpful. Clean rooms

    Stayed 3 nights in Aug 2019

    3/5

      This traveler didn’t leave comments with their review
      Stayed 2 nights in Aug 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The beds were very comfortable. It was very close to the interstate, easy off easy on.

      Stayed 1 night in Aug 2019

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