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Wyndham Garden Playa del Carmen

Property class: 4

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Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Free daily buffet breakfast
Front of property
Property amenity
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$86
$68 nightly
$86 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪17 min walk‬
  • Place, Playacar Beach
    ‪19 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Garden view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(38 reviews)
  • Garden view
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(29 reviews)
  • Garden view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
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The price is $98
May 2 - May 3
Total with taxes and fees
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About the neighborhood

Playa del Carmen

A stay at Wyndham Garden Playa del Carmen places you in the heart of Playa del Carmen, a 3-minute drive from Quinta Avenida and 8 minutes from Xplor Theme Park. .This hotel is 1.7 mi (2.7 km) from Mamitas Beach and 5.5 mi (8.8 km) from Xcaret Eco Theme Park.

What's nearby

  • Quinta Avenida - 17 min walk - 0.9 miles
  • Xaman Ha Aviary - 17 min walk - 1.0 mile
  • Playacar Beach - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 3 min drive - 1.3 miles
  • Playacar Golf Club - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪La brioche - ‬14 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪The Admiral - ‬6 min walk
  • ‪Taqueria El Ñero - ‬10 min walk
  • ‪Bendita Costilla - ‬11 min walk

About this property

Wyndham Garden Playa del Carmen

Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 196 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a satisfying meal at Playa Garden serving guests of Wyndham Garden Playa del Carmen. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Playa Garden - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (43 inches high)
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Wyndham Garden Playa del Carmen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 449 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 72 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Craig

Disliked: Cleanliness, staff & service
The room becoming very dated, worn, ripped curtains, used cigarette on the balcony, confusing reception, ignored when waiting,
Stayed 3 nights in Jan 2026

8/10 Good

Fernando Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2025

6/10 Okay

Luis Miguel

Traveled with family
Liked: Cleanliness, staff & service
The restaurant is not good
Stayed 5 nights in Jan 2026

6/10 Okay

matthew

Liked: Cleanliness
Just a mid range place , nothing really bad. But nothing really good , ohh except really bad breakfast, everyday yukk
Stayed 2 nights in Jan 2026

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms. Walking distance to grocery store and restaurants, even the beach is a nice walk. The breakfast was over and above my expectations. Thank you. The staff were great.
Stayed 1 night in Jan 2026

10/10 Excellent

Nestor

Stayed 5 nights in Oct 2025

10/10 Excellent

Irisis, New York

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at the Wyndham Hotel in Playa del Carmen, and overall, I had a pleasant experience once again. The location is fantastic, and the staff remains welcoming and friendly. However, I did notice that the bathroom curtains looked quite old, with visible stains and a bit of mold. Additionally, the towels looked quite old and yellowish. Aside from these areas for improvement, my overall experience was enjoyable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my week there.
Stayed 7 nights in Dec 2025

8/10 Good

ANG

Liked: Cleanliness
Not too far away from ADO bus and maritime port.
Stayed 7 nights in Dec 2025

8/10 Good

ARTURO

Stayed 1 night in Dec 2025

6/10 Okay

Raul

Traveled with partner
Liked: Amenities, property conditions & facilities
Bedrooms need a bit more cleaning, shower curtain had mold, only 1 receptionist doing check in’s so it took forever to get to me, breakfast was ok but I had to ask to restock the eggs couple times until they did.
Stayed 1 night in Dec 2025

4/10 Poor

Sandra, Harvey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

octaviano

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

4/10 Poor

David

Stayed 1 night in Nov 2025

10/10 Excellent

Walter

Stayed 1 night in Nov 2025

10/10 Excellent

Ketan

Stayed 1 night in Nov 2025

6/10 Okay

Yanira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet. Staff was friendly and helpful. However, the rooms do need some small updates.
Stayed 3 nights in Sep 2025

6/10 Okay

jose

Stayed 2 nights in Jun 2025

10/10 Excellent

Marcelo, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ayde

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is overdue for maintenance. Rooms are outdated and you can see walls in the room in poor conditions. The curtain and the hooks in the bathroom totally rusty, pretty ugly. The towels too, MUST be replaced they're in pretty bad shape. Breakfast is good and the restaurant personnel was super attentive and courteous. Especially Lupe and Gerardo, not to mention the Chef
Stayed 3 nights in Sep 2025

10/10 Excellent

Paven

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent very hospitable
Stayed 1 night in Aug 2025

10/10 Excellent

Rick, Mesa

Stayed 1 night in Sep 2025

10/10 Excellent

Rick, Mesa

Stayed 3 nights in Sep 2025

8/10 Good

lety

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very convenient if you want to travel around and have a rental car. In general we had a nice stay, however our room was very basic, room was nice and spacious, but lacked little amenities or services that I was expecting. To make myself clear, this is a good hotel, but has way too much room for improvement. My room was rather large in size, however we did not have a sitting area, there was only a desk and a desk chair, most hotels have a nice chair/sofa for you to sit down and get dress or relax. We did not have a safe, nor a hair dryer. We had to ask the front desk to get a luggage rack and an ice bucket. I was not expecting resort level services, but I was certainly expecting the basic amenities to get a nice sleep and the room equipped to comfortably be able to get a good night sleep, and to have the resources to cleanup comfortably and keep my valuables safe. Not so bad, but could improve.
Stayed 3 nights in Sep 2025