6/10 Okay
Brian B.
Apr 5, 2026
We stayed at this cabin for a family trip and had a mixed experience.The biggest issue was the condition upon arrival. The cabin did not appear properly cleaned. There were thick layers of dust on commonly used surfaces, visible food crumbs on tables and countertops, and heavy dust around HVAC vents. We also found large spider webs in visible areas, including some showers.Several maintenance issues stood out:A bathroom doorknob was broken and couldn’t be securedThe hot tub jets worked briefly, then shut offMost deck string lights were out; others flickered nonstopThe front porch light would not stay onThe internet did not work for several daysA basement couch was broken and collapsed when sat onThe grill was very dirty with grease buildupThe exterior electrical panel was not properly securedA kitchen cabinets was brokenWe also encountered a juvenile black rat snake inside the cabin, which I removed.We notified management and provided photos/videos. They acknowledged the condition and offered to send cleaners and maintenance, but we declined after already cleaning ourselves.PositivesAbout 20 minutes to the Great Smoky Mountains National Park (Gatlinburg entrance)Spacious for our groupKids loved the game roomPlenty of clean towelsThings to noteVery steep, narrow roads to accessLimited parking (2 vehicles comfortably)No yard; only deck spaceThis property has potential and a great location, but the cleanliness and maintenance issues impacted our stay



Brian B.
Stayed 6 nights in Mar 2026















