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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

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Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool, sun loungers
Exterior
Free breakfast
Laundry room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk
$89
$79 nightly
$89 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Place, De Anza Cove Park
    ‪8 min walk‬
  • Place, Mission Bay Park
    ‪10 min walk‬
  • Place, Mission Bay
    ‪18 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(107 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(76 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed Room Ground Floor Pet Friendly Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

2 Queen Bed Room Ground Floor Pet Friendly Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

Mobility Accessible Queen Room with Roll In Shower

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave And Refrigerator, Grab Bar, High Speed Internet Access

  • Sleeps 2

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About the neighborhood

San Diego

Located in San Diego (Pacific Beach), SureStay Hotel by Best Western San Diego Pacific Beach is within a 5-minute drive of Mission Bay Park and Crystal Pier. .This golf hotel is 3 mi (4.8 km) from Mission Beach and 4.6 mi (7.4 km) from University of San Diego.

What's nearby

  • De Anza Cove Park - 8 min walk - 0.5 miles
  • Mission Bay Park - 10 min walk - 0.6 miles
  • Mission Bay Golf Course - 15 min walk - 0.8 miles
  • Mission Bay - 18 min walk - 1.0 mile
  • Kate Sessions Memorial Park - 3 min drive - 1.4 miles

Getting around

  • San Diego Coaster Sorrento Valley Station - 8 min drive
  • Balboa Avenue Transit Center Station - 12 min walk
  • San Diego Intl. Airport (SAN) - 20 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Campland Cantina - ‬4 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪7-Eleven - ‬4 min walk
  • ‪Starbucks - ‬6 min walk

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free breakfast, near Mission Bay Park
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, discounted use of a nearby fitness facility, and a vending machine.
A complimentary breakfast is included.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 651 out of 1395 reviews
Rating 8 - Good. 346 out of 1395 reviews
Rating 6 - Okay. 199 out of 1395 reviews
Rating 4 - Poor. 94 out of 1395 reviews
Rating 2 - Terrible. 105 out of 1395 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute trip on a holiday weekend, Gina was amazing and accomodating!
Stayed 1 night in Aug 2025

10/10 Excellent

Josh or Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time! Will be back
Stayed 2 nights in Aug 2025

6/10 Okay

Giselle

Traveled with pets, Traveled with family
Disliked: Staff & service
Kept having to ask for towels finally on ask number 4 they finally brought the towels
Stayed 2 nights in Aug 2025

10/10 Excellent

Bianca, Coolidge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great last minute hotel, at a great price! The only downfall was at the room was very small, but otherwise it was very clean! It was super comfortable, it was quiet and definitely safe. I love that there was an elevator right by our room. The breakfast was perfect, just enough options. We also really liked the location as we were going to be in the PB area for the day and evening. I would definitely return and stay at this hotel. Also, I’d like to add that the receptionist at check-in and check out, were both great. They were very friendly and made it super easy to check in and out!
Stayed 1 night in Aug 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Danny

Traveled with partner
Liked: Cleanliness, staff & service
Our stay began with the room bot ready, it was 5pm, front desk said it was due to a staffing issue. The coffee machine in the breakfast room was not working, so no coffee for breakfast. Also Wednesday night all of the parking spots were full and we had to park iff site and walk to our room. Not sure we will stay here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Brian

Pacific Beach

The bed needs to be replaced as it was sagging, and my back hurt. The toilet looked like it may not have been properly cleaned. It wasn’t horrible, but it did look like it could’ve been done a little better. The staff at the desk do their job, but they could do it with a smile which they don’t. There were towels missing in my room and I had to ask for them and the phone did not contact the desk. I called four times and let it ring like 30 times and no one ever answered. I’ve been to this hotel about four times. The first time was excellent, but the last three have been mediocre. A previous room that I stayed at, had no air conditioning working. This time the air-conditioning was perfect. There is free parking, which is always a bonus. This is an old hotel but for the most part it’s decent. They just need to be a little bit more pleasant and make sure the rooms are cleaned properly and to replace bad beds. I would still come back, for what I paid. But I would not like to pay any more than that, as there’s probably more newer options for that kind of money.
Stayed 2 nights in Aug 2025

6/10 Okay

Lynn

Liked: Staff & service, property conditions & facilities
Place wasn’t the worst I’ve ever stayed in, however,
Stayed 2 nights in Aug 2025

8/10 Good

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Pretty good overall for the price and closeness to everything in the area.
Stayed 4 nights in Aug 2025

6/10 Okay

Bradley William

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The gentleman who checked us in was very nice and helpful!
Stayed 1 night in Aug 2025

6/10 Okay

Carolyn

Traveled with family
Liked: Cleanliness, staff & service
Fine for the price. Would have preferred not having a door to the outside. A/C was sketchy. Only had 1 towel in the room when we arrived. But the beds were comfortable and everything was clean. Breakfast included.
Stayed 1 night in Aug 2025

4/10 Poor

Alexis

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about the property was how nice the staff was! Everything else was a bust. Dirty shower and bathroom. Uncomfy bed. Breakfast was late everyday... and no coffee.
Stayed 3 nights in Aug 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 7 nights in Jul 2025

4/10 Poor

Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ayda

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Really nice for the price point. I enjoyed my staying there
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled musty and the floors were dirty. The common areas were discusting and smelled like a dumpster. We wanted to leave as soon as we got there but we were beyond the cancellation period. Don't be cheap like I was, spend more money for a nicer hotel. We couldn't wait to leave...worst two days of our vacation!
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet.
Stayed 4 nights in Aug 2025

10/10 Excellent

Josephine

Stayed 1 night in Aug 2025

6/10 Okay

Luis

Business traveler
I paid for two rooms for two adults. They stated that Orbitz only sent a request for one room. Had to find another room at a different hotel for another room, wasting gas and time and money.
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and bed was comfortable... Hotel is super quiet!
Stayed 1 night in Aug 2025

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff who provided all the basic needs.
Stayed 1 night in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

monica, fontana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy, dining was walking distance.
Stayed 2 nights in Aug 2025

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good...Needs exterior updgrade. Long walk and carry upstairs due to elevator on only one side. Breakfast is only fair. Good staff and clean.
Stayed 2 nights in Aug 2025