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Sapa Mountain Resort, Affiliated by Meliá

4.0 star property

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Photo gallery for Sapa Mountain Resort, Affiliated by Meliá

Breakfast, lunch and dinner served
Pool
Property grounds
Property grounds
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Hoang Dieu Street, Sa Pa, Lao Cai, 10000
  • Place, Sa Pa Square
    ‪2 min walk‬
  • Place, Sapa Catholic Church
    ‪2 min walk‬
  • Place, Sapa Lake
    ‪3 min walk‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite

Minibar, in-room safe, desk, blackout drapes

Family Suite

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room (4adults + 1chd)

Minibar, in-room safe, desk, blackout drapes

Family Room (4adults + 1chd)

  • City view
  • Sleeps 5
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Similar properties

Reception
KK Sapa Hotel
Sa Pa
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 398 reviews
$63 nightly
The price is $68
Jun 16 - Jun 17
Total with taxes and fees
KK Sapa Hotel

About the neighborhood

Sa Pa

When you stay at Sapa Mountain Resort, Affiliated by Meliá in Sa Pa, you'll be in the mountains, within a 10-minute walk of Sapa Lake and Sa Pa Square. .This family-friendly resort is 0.2 mi (0.4 km) from Cable Car Station Sapa and 0.2 mi (0.4 km) from Sapa Catholic Church.
View more Resorts in Sa PaOpens in a new window

What's nearby

  • Sa Pa Square - 2 min walk - 0.1 miles
  • Sapa Catholic Church - 2 min walk - 0.1 miles
  • Cable Car Station Sapa - 3 min walk - 0.2 miles
  • Sapa Lake - 3 min walk - 0.2 miles
  • Ham Rong Mountain - 8 min walk - 0.5 miles

Getting around

  • Sapa Station - 6 min walk

Restaurants

  • ‪nhà hàng ô quý hồ - ‬3 min walk
  • ‪Cộng Cà Phê - ‬2 min walk
  • ‪Le Petit Gecko - ‬2 min walk
  • ‪mẩy quán - ‬4 min walk
  • ‪Le Gecko Cafe - ‬4 min walk

About this property

Sapa Mountain Resort, Affiliated by Meliá

Sapa Mountain Resort, Affiliated by Meliá offers 77 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Premium cable television is provided.

Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, bathrobes, and slippers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 77 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and spring water baths.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor tennis court and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and free babysitting. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the resort's restaurant, Ta Van, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sa Pa? This resort has 97 square feet (9 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Ta Van - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ta Van

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Library
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free babysitting
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 97 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 9 2026 to July 1 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 58.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 79.89

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Rollaway bed fee: USD 58.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Resort Sapa
Resort Victoria Sapa
Sapa Resort
Sapa Victoria
Sapa Victoria Resort
Victoria Resort Sapa
Victoria Sapa
Victoria Sapa Resort
Sapa Victoria Hotel
Victoria Hotel Sapa
Victoria Sapa Hotel Sapa
Victoria Sapa Resort Sa Pa
Victoria Sapa Sa Pa
Sa Pa Victoria Sapa Resort & Spa Resort
Victoria Sapa Resort & Spa Sa Pa
Victoria Sapa Resort
Resort Victoria Sapa Resort & Spa Sa Pa
Victoria Sapa
Resort Victoria Sapa Resort & Spa
Victoria Sapa Resort Spa
BB Sapa Resort Spa
Victoria Sapa Resort Spa
BB Sapa Resort & Spa Sa Pa
BB Sapa Resort & Spa Resort
BB Sapa Resort & Spa Resort Sa Pa

Sapa Mountain Resort, Affiliated by Meliá Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 119 reviews
Rating 8 - Good. 35 out of 119 reviews
Rating 6 - Okay. 7 out of 119 reviews
Rating 4 - Poor. 8 out of 119 reviews
Rating 2 - Terrible. 1 out of 119 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Liem

Liked: Cleanliness
Clean room and friendly staffs
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities
The staff was very accommodating!! The breakfast was incredibly diverse and delicious. The rooms were quite spacious and very nice to have a large bathtub.. and bath robes:)
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Satvinder

Liked: Cleanliness, staff & service
Staff were friendly and room was clean. The hotel is currently being upgraded so the pool was unavailable which wasn't clear on the booking website. If you are booking for the pool it is worth checking first.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Kathleen

The building was under construction, and there was no indication of that when booking. We had hoped to use the sauna facilities but they were closed. We were annoyed by that. The entire public area was cold, empty and unappealing. Employees were friendly enough but the front desk was usually unattended.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lorna

Liked: Amenities
fantastic property with excellent staff , Food and accommodations. Had a wonderful herbal bath in the nice spa. Beautiful views as well. Definitely worth coming !
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel.in SaPa

This hotel possibly the best in SaPa. Friendly, English speaking staff, excellent service, great layout of hotel with very comfortable rooms can control the temperature. Great hotel breakfast and features, helpful staff and excellent location. Highly recommended.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Emma

Liked: Cleanliness
Disliked: Staff & service, room comfort
Booked into a double only to be told on arrival that only a twin was available. Walls of room we're very thin and there was a lot of noise keeping us awake through the night. Should have known this would be a problem when I saw he hotel's standard issue earplugs in the bedside table. Breakfast was good with food variety and hotel room was clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Francy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Nam is an excellent customer service staff. The laundry services is quick and well priced. All the staff, housekeeping and dining were all respectful and courteous! We will definitely come back! Thank ypu:)
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Sanchit

Disliked: Amenities, property conditions & facilities
It was unfortunate that we had to wake up every morning with a banging construction noise starting 8am. It was told over prior messages that the pool is open but it was a false information so that we don’t cancel our booking with them. The exceptional buffet highlighted on the page was also not available because of low room occupancy. We were provided with a separate menu to chose from. Not happy about the dishonesty!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Weihong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Lovely hotel, formerly Victoria with its own train from Hanoi. I used its sauna and steam room on both days. Stayed in ground floor room with garden view.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful place

An amazing stay in a lovely hotel. Perfect for our needs. The hotel is perfectly located just away from the busy centre of Sapa. All staff couldn’t do enough for us. I would definitely recommend this place if you are visiting Sapa.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second stay in the same hotel. Well located and has good ambience. I wished they offered us early check in as we arrived early by train from Hanoi and had to start our tour without the chance to freshen up.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place is in a private area but stilll a lot of noise from the local restaurants at night.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Nhat-Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this hotel a lot. It was beautiful. Room was nice, while the exterior property was covered in lush foliage. Staff was professional and friendly. One thing to note is that the name of the hotel has changed a few times. Expedia refers to it as "BB Sapa Resort & Spa". It also used to be called "Victoria Sapa Resport & Spa" on some other travel sites. However, if you type either names into Google Map, it'll return a location marker with the name "Sapa Mountain Resort, Affiliated by Melia", leaving you to wonder if that is indeed the same place. It is.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Yoshiyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Lydia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we arrived at the hotel, we were shown our room by a security guard. There was no staff at the front desk or inside the whole hotel. We were not notified of the Wi-Fi code. The hotel was under construction with the hallways, boarded up. There were no amenities present such as access to the garden, pool and no spa services available. There was breakfast served the next day. We found out we were the only customers to the whole hotel. Staff left at the end of the day and we were alone in the hotel during the night. There was a security guard sitting outside the hotel. We also heard we were the last customers and the hotel was closing after we were leaving. We found it quite disturbing that we were not notified by Expedia that this hotel was under construction and was closing. We paid for full service with amenities, which were not presence during our visit. We would appreciate a refund, certainly for a part of our stay. This was a disappointing experience. We hope Expedia will offer better services next time. We have been using Expedia for many years and are a regular customer. We do expect good service. Thank you, Lydia.
Diningroom
Entry hotel
Hallway
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Marie

Liked: Cleanliness, staff & service
The room itself was spacious and clean, and the staff were friendly and helpful throughout our stay. However, we rated our experience a 3 out of 5 due to several notable drawbacks: - Misleading Amenities: The Gym, Pool, and Spa were all under renovation and completely unavailable. Unfortunately, these amenities were still listed as active on Expedia, which felt misleading. When we brought this up with the front desk, they apologized but didn’t seem interested in updating the listing to reflect the current situation. - Noise Issues: The walls—both between rooms and facing outside—were extremely thin. We could hear everything. Interestingly, the room came with earplugs, suggesting this is a known issue. - Temperature Control Limitations: The air conditioning system is apparently controlled by wing. Guests had limited control, can only adjust the fan speed. We had to push a bit to get control over our room’s temperature, which felt unnecessarily complicated.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

HUSEYIN

Liked: Cleanliness, staff & service, amenities
Otel değişikliğinden dolayı girişte bazı aksilikler olsada, değişen otel sapa square hotel herşey ile çok mükemmeldi. Halkla ilişkiler yetkilisine özel teşekkürlerimle
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Fiorenza

Liked: Cleanliness, amenities, property conditions & facilities
Sono stata presso questa struttura durante un periodo di ristrutturazione e bassa stagione, ma nonostante questo il mio soggiorno è andato benissimo grazie alla preparazione e all'attenzione del personale, alla grandezza della camera, e alla bontà della colazione. Dalla reception mi hanno aiutata a programmare la mia visita al monte Fansipan, uno dei posti più belli, e per cui è essenziale controllare il meteo alla mattina. la colazione è molto ricca e assortita con i migliori prodotti sia dolci che salati e sia di gusto europeo che in linea con la tradizione di Sapa. Se fa freddo consiglio a tutti di chiedere un Ginger tea caldo: è buonissimo!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ISABELLE

Liked: Cleanliness, amenities, property conditions & facilities
Un très bel hôtel très bien situé. Magnifique chambre décorée avec soin. Bon petit déjeuner avec une bonne variété. Personnel très agréable et aux petits soins.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SUNGPHYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
객실 크기와 구조, 청결상태, 직원들의 응대 모두 만족하였습니다. 특히 Chenn이 적극적이고 효과적인 도움을 주었고, 그 덕에 우리 부부의 이번 사파 여행이 더 풍부해지고 즐거울 수 있었습니다. Chenn에게 다시 한 번 고마움을 표합니다.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원 서비스가 아주 좋았습니다.
Stayed 1 night in May 2024
Verified

8/10 Good

SUNOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and close to town.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Chung Pong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice hotel

excellent hotel, helpful FO and Lobby bar, good for relax, recommended
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

SU YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

사파의 가장 좋은 호텔

조용하고 고풍스러워 혼자 또는 연인과 여행에 적합한 호텔
Stayed 1 night in Jun 2020