- Disliked: Cleanliness, property conditions & facilities
I stayed at this property for 6 days with my family. First of all A/C in rooms do not cool properly we had three rooms and issue existed in all 3 rooms, Rooms were hot and humid. Housekeeping needs improvement as housekeeper would enter our room and not once were the floors moped before or after our arrival. Cockroaches were also in the rooms as well as mosquitos because when housekeeping turns room over doors are left open.It is evident that rooms are never cleaned properly only bare minimum is done. Our beds were hard as a rock as well as pillows. On our third day there one of my husbands baseball hats disappeared from our room we reported it to guest services but nothing was done. I’m very disappointed in this property as I have stayed in many different resorts in Punta Cana and have never experienced this. I definitely do not recommend staying at this property and will not be staying there again.