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Krystal Vallarta - All Inclusive

3.5 star property

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Photo gallery for Krystal Vallarta - All Inclusive

3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, sun loungers
Business center
Standard Room, Ocean View | Beach/ocean view
Terrace/patio
3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool
$195
$162 nightly
$195 total
Total with taxes and fees
Dec 10 - Dec 11

Explore the area

View in a map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • Place, La Isla
    ‪5 min walk‬
  • Place, Hotel Zone Beach
    ‪9 min walk‬
  • Place, Cruise Ship Terminal
    ‪14 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, Garden View

Standard Room, Garden View | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Garden View

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Ocean View

  • 44 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Ocean View

  • 44 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Resort View

  • 474 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, Resort View

  • 474 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, Ocean View

  • Sleeps 4
  • 2 Double Beds

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Dec 10 - Dec 11
Total with taxes and fees
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About the neighborhood

Puerto Vallarta

With a stay at Krystal Vallarta - All Inclusive in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. .This all-inclusive property is 3.8 mi (6.1 km) from Playa de los Muertos and 9.9 mi (15.9 km) from Nuevo Vallarta Beach.

What's nearby

  • Playa de Oro - 1 min walk - 0.1 miles
  • La Isla - 5 min walk - 0.3 miles
  • Hotel Zone Beach - 9 min walk - 0.5 miles
  • Puerto Mágico - 10 min walk - 0.6 miles
  • Cruise Ship Terminal - 14 min walk - 0.8 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Talavera - ‬7 min walk
  • ‪La Choperia - ‬5 min walk
  • ‪McCarthy’s - ‬6 min walk
  • ‪Abbraccio - ‬7 min walk

About this property

Krystal Vallarta - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a waterslide and a fitness center.
Make yourself at home in one of the 388 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center.
Satisfy your appetite with Regional cuisine at Aquamarina, one of the property's 3 restaurants. Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include a 24-hour front desk and an elevator. Planning an event in Puerto Vallarta? This property has 11819 square feet (1098 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Aquamarina - This buffet restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Las Velas - This buffet restaurant is located by the pool and specializes in Regional cuisine. Guests can enjoy drinks at the bar. Open select days.
Lobby Bar - Onsite lobby lounge. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Aquamarina
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 21 2025 to December 5 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 6:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Krystal Vallarta - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 230 out of 837 reviews
Rating 8 - Good. 184 out of 837 reviews
Rating 6 - Okay. 165 out of 837 reviews
Rating 4 - Poor. 125 out of 837 reviews
Rating 2 - Terrible. 133 out of 837 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Black water coming out of one side of the pool Sewage I couldn't believe it, I asked for help and they already reported it but they didn't do anything . There are no chairs and tables on the bar to sit and enjoy and watch TV I went to the reception and told them and they did nothing The pool full of people and the beach dirty. We went to another hotel and paid to use the pool and enjoy. And restaurants close, they shouldn't close
Stayed 5 nights in Oct 2025

2/10 Terrible

Jennifer

Disliked: Staff & service, property conditions & facilities, room comfort
This is by far the not all inclusive you think your getting so do yourself a favor dont waste your time .. Satyed 7 days the food was repetitive all 3 meals at the only 2 locations to eat after the 2nd day i removed the all inclusive bracelet and continued meals on the streets for a way better quality for pennies on a dollar. The cleanliness is waht i would give them the only best service. Two tvs in a so called lobby niether one worked the bar is a total of 2 foot wide no seating and a line to get 1 margarita so your better off drinking out on the strrets as well,...would never consider this place again or to any one.... Beach ⛱️ rocky and red flag at all times no entry so you need to boat into another island to swim
Stayed 6 nights in Aug 2025

2/10 Terrible

Shantell Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Roger Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Not as advertised.not as advertised. Resort had two less pools and was smaller than advertised online. Should have been notified of construction
Stayed 7 nights in Jun 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Tara, Sooke

Traveled with family
Disliked: Amenities, property conditions & facilities
Stayed at this resort after being at the Krystal Grand for 5 days. Krystal Vallarta is so inferior to the Grand. They only had the open air buffet near the pool, for food options. Even though when we checked in we were told there would be other options, we only were able to eat at that one spot. Every time we went to the buffet we were not greeted, even though it was not busy and staff saw us sit down. Id have to wave someone over just to take a drink order. The buffet would open late for its meal service. There wasnt even butter out to put on the buns. No salt and Pepper either. As far as I could tell there was no service at the beach. You had to go get your own drinks. Also, the drinks were not made with real juice. Couldn't even get real orange juice in a mimosa or Lime in a margarita. The listing/website doesnt accurately depict the resort. I much preferred the Krystal Grand. Staff there were very attentive and made sure we had what we needed and wanted. I wont come back to here. It was way over priced for what we got.
Stayed 2 nights in Jun 2025

8/10 Good

sharon

Liked: Cleanliness, staff & service
There was construction going on which was loud! They were working on something near one pool and thought they could work on it somewhere else away from the pool and people!!
Stayed 14 nights in Feb 2025

10/10 Excellent

Frank R

Traveled with partner
Liked: Cleanliness, staff & service, amenities
All great overall
Stayed 5 nights in May 2025

6/10 Okay

Caroline Julia

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Federico

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
VERRY POOR LOCATION LOOKS LIKE THEY DO NOT GIVE A GOOD MANTEINANCE EVRYTHING IS DIRTY AND OLD FOR THE PRICE THAT WE PAID I CAN GET BETTER PLACES NOT GOOD FOOD NOT GOOD PLACE
Stayed 7 nights in May 2025

8/10 Good

Raul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Construction around the hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Feb 2025

8/10 Good

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved having access to different activities
Stayed 2 nights in Apr 2025

8/10 Good

Rachel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot understand all the bad reviews. For the price, this place checks all the boxes. It’s not a 5 star resort, nor are they charging 5 star prices. The food was plentiful and we filled our bellies at every meal. The staff were friendly and attentive. The facility, room and pools were clean. There were employees everywhere all the time to cater to guests needs and maintain the resort. My kids (7 and 8) loved it. They felt safe, were treated kindly by guests and employees and had the run of the place. We were there on Easter and some of the employees helped me hide eggs for my kids to find in the open grass area. The construction noise was not obnoxious or constant. It’s Mexico- of course there’s construction. If it fits your budget and you want to travel- book it. We could walk to grocery and convenience stores, the cruise terminal… Taxi’s, Ubers, buses are all easy to obtain.
Stayed 5 nights in Apr 2025

2/10 Terrible

MORGAN MAY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Jean

Traveled with partner
Liked: Property conditions & facilities
The area was easy access to everything.
Stayed 14 nights in Apr 2025

10/10 Excellent

Jessica

Stayed 6 nights in Mar 2025

10/10 Excellent

Alfonso, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience in the hotel, From the checking of the hotel and the friendly stuff.
Stayed 5 nights in Apr 2025

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, staff & service
There was major construction going on right next door, very noisy. The resort should have informed us prior to booking. The new bar/resort manager that started a few days ago turned our last few days into better spirits. Very pleasant and professional
Stayed 7 nights in Mar 2025

10/10 Excellent

ASONG

Liked: Cleanliness, amenities, property conditions & facilities
The best location ever
Stayed 6 nights in Mar 2025

6/10 Okay

Carlos

Disliked: Property conditions & facilities

Not impressed

Was not pleased with the food and choices , no expresso coffee at all . Not a 4 Star at all
Stayed 3 nights in Mar 2025

6/10 Okay

Ryan Peter Van

Traveled with family
Construction next door which was very noisy
Stayed 6 nights in Mar 2025

8/10 Good

patricia ann, flint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Feb 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They advertise 5 restaurants and only have 2; the food is average, service is extremely slow, building and equipment is in need of many repairs like, phones, air conditioning, walls. Bartenders are snappy, some waiters ignore you. I’m so disappointed.
Stayed 6 nights in Mar 2025