A stay at 12 Bees Hotel places you in the heart of Playa del Carmen, within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. .This hotel is 0.8 mi (1.2 km) from Mamitas Beach and 5.6 mi (9.1 km) from Xplor Theme Park.
What's nearby
Calle 12 - 2 min walk - 0.1 miles
Nuestra Senora del Carmen Catholic Church - 6 min walk - 0.4 miles
Central Square - 8 min walk - 0.5 miles
Quinta Avenida - 8 min walk - 0.5 miles
Playa del Carmen Main Beach - 11 min walk - 0.6 miles
Getting around
Cancun Intl. Airport (CUN) - 46 min drive
Restaurants
Vips Constituyentes - 4 min walk
El Doctorcito - 3 min walk
Bufet De La Jungla - 4 min walk
El Compa - Birria Y Asadas - 3 min walk
Taqueria Don Luis. by Jorge Canto. - 5 min walk
About this property
12 Bees Hotel
12 Bees Hotel offers 65 accommodations, which are accessible via exterior corridors and feature ceiling fans and blackout drapes/curtains. These individually decorated and furnished accommodations include desks. 43-inch flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 65 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and ceiling fans, and housekeeping is provided daily.
Pamper yourself with onsite facials or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and a reception hall. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Stop by the hotel's bar/lounge, BEEBAR, for lunch, dinner, or brunch, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held on select days.
Featured amenities include a business center, limo/town car service, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A cruise ship terminal shuttle is available for a surcharge.
A complimentary manager's reception is offered on select days.
BEEBAR - This rooftop bar serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Bus station shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)
Limo/town car service
Wheelchair-accessible parking available
Food and drink
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Free manager's reception (select days)
Restaurants on site
BEEBAR
Things to do
2 outdoor pools
Family friendly
2 outdoor pools
Conveniences
24-hour front desk
Hair salon
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Business services
Business center
Conference space
Coworking space
Meeting room
Outdoors
Beach towels
Outdoor furniture
Pool loungers
Rooftop terrace
Spa
Facials
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Pool access ramp on site
Stair-free path to entrance
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Designated smoking areas
Reception hall
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch flat-screen TV with cable channels
More
Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Individual decor
Individual furnishings
Laptop workspace
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.37 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 008-007-003009/2025
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
12 Bees Hotel Hotel
12 Bees Hotel Playa del Carmen
12 Bees Hotel Hotel Playa del Carmen
12 Bees Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room was clean and comfortable. Also throughout the whole entire hotel, very clean, staff very nice very attentive one of the servers Mosarat and her partner. Laura were very nice to us. Very polite always knowing what we want. We have to say it was a great experience.
Staff were super friendly, rooms were clean as well. However, beds only had a super thin sheet on them, when asked for a blanket they said they didn't have any, asked for a second sheet then didn't have any of those either.
This is an old-fashioned motel with the doors to your room opening outside, although there is a security fence. There’s not even a security chain on the door. Although the area didn’t feel unsafe, a bit more security in Mexico would’ve been appreciated.
There is no breakfast served.
Overall, not a great experience.
Thoroughly enjoyed the stay here. Was exactly as described. Staff was very courteous and helpful (the hotel as well as the coffee shop). Location is great ...15 min or so walk to the beach, but close to alot of restaurants on 10th, 5th, etc. Great for solo travelers and couples.
Chris
Stayed 7 nights in Dec 2025
6/10 Okay
DIRK JENS
Traveled with family
Jan 1, 2026
Liked: Staff & service
Bueno el lugar está súper bien situado, el equipo es súper atento y siempre tratan de ayudarte
Lo que hay que mejorar: inviertan en blancos! Las toallas están muy viejas y manchadas dan muy mal aspecto. Y los cuartos huelen a humedad
DIRK JENS
Stayed 4 nights in Dec 2025
4/10 Poor
Karen
Traveled with family
Dec 31, 2025
Disliked: Room comfort
Very noisy right next to a main highway. Walls are so thin you can hear everything from outside as well as from those above, below and beside. We left after one night.
Nos encantó la propiedad, super cómodo y lindo. El área del roof nos encantó, entendiendo que quizás por la temporada los insumos son limitados, pedimos piña colada y no tenían piña sin embargo nos ofrecieron otras opciones.
Definitivamente será de mis primeras opciones a futuro.