Compare Hotels with Room Service in Paradise

"Room was clean staff were nice and helpful only problem was the sewer smell slots were very tight arcade was fun"

"😆"

"Great Hotel "

"room did not have working usb chargers. toilet making gurgling noises. called the desk and maintenance arrived saying they would bring new usb chargers but never did. keys didn’t work upon arrival. "

"The property is beautiful but the service falls short every time. We checked in and our room was not available. Instead of upgraing us into a better room they gave us a samller room. The person at the front desk offered a credit that was never applied to the final bill. The next day I aproached the front desk to request a room change and the person in charge sent me to do a 45 min line to get served. I explained the situation and the guy just ignored me and said "it is what it is". Upper management needs to train their staff to match at least the service I get in a Mcdonalds. We all left this place with a bad taste in our mouths. I have emailed the front desk manager CALEB BUICK and still haven't received a reponse or my final bill. Horrible customer service. "

"Like most large hotel. The room windows don’t open. The ventilation systems was aged and the recycled air was intolerable. The bath toilet pater was lowest quality."