Elevator to the parking garage malfunctioned causing injury to my wife. Security was notified, and the were helpful , but mostly documented the occurrences in case of a lawsuit.
Asked help desk for a shower seat… never got it, asked to fix a bathroom hot water shut off problem..,,never came, was offered a complimentary wheelchair for my injured wife…. poor coordination with the bell desk, many bags of laundry in the hall outside our too our entire stay…..long line for our 3pm check-in with only one clerk working the majority of the time!