CheapTickets Verified Review
"This is a nice place to stay. Lots of the lodgers here travel for work. After a long day doing their often difficult jobs, they come back here to crash. Therefore, it's pretty quiet. The only things that are different are that there is a scent of cooking ongoing and there is a pervasive smell of what I call "almost cigarette smoke." It's like high school when the teacher tried to catch kids smoking. Smoke gets blown out of windows. Some smokers stand very close to the entrance and smoke. Some smoke by the other exits. The smell is NOT in the rooms, but it's in the hallways and the outside of the facility. The rooms are plenty big. We had a king bed.
We did not use the full-size refrigerator or the two burner electric range on our trip. My advice to stayers is to ask for a room AWAY from the Interstate. You will thank me for that advice. I have now stayed here twice. Once booked under Cheap Tickets and once booked directly through ESA's website. Here's more advice: DO NOT BOOK THROUGH CHEAP TICKETS because they will put you into Procedural Hell if you have to cut short your stay. You get to chat with an unhelpful online bot and then go websearching for their number that is staffed by carbon-based life forms. Then you will be on hold like I was for 38 minutes just to get one night refunded. ESA can't change reservations booked by third-party sites like Cheap Tickets. I paid a price for a room that frankly wasn't that much cheaper. Go direct to ESA."
A verified traveler from Keokuk, IA stayed at Extended Stay America Suites St Louis O' Fallon IL