Compare Hotels with Room Service in O'Fallon

"Very nice stay"

"Clean room, friendly staff and close to attractions and concert venue (walking distance) Worked out great for our stay. "

"Dated, smelly, no smoke detector in the room, coffee pot snd microwave nsdt in tand eating srea generally nasty, and dtsff member unkrmptvand unfriendly "

"Stayed 5 nights: 1st night, after driving 8 hours, realized the TV was not working due to a very obvious faulty hook-up cable situation, which I offered to fix myself as it was an easy fix & I was ready for Golden Girls & sleep. Went to speak to the lady, sitting on the lounge area couch on her phone, who informed me there was nothing anyone could do & put a work order in to be fixed the next day. I had just booked the room online, knew there were vacancies, & asked if we could just do a quick cable swap-out for the night, which I can do efficiently, was told there were no empty rooms or that had the same TV, & again, “nothing that could be done tonight.” Cool, thanks. She was very nice though, & I’m still wondering why she was there alone by herself at night with unlocked front doors, & why wasn’t any extra functional back-up equipment available at all? It was resolved the next day around 1:30ish. Zero housekeeping services at all during the stay, had to go down to request clean towels & a small bottle of shampoo, full sizes provided in the showers were & remained empty. Noticed on the 3rd day that some guests were leaving their tied-up trash bags outside their doors to be picked up eventually, causing a musty smell that was made a little better by the aroma of the ole devil’s lettuce skipping down the hall. Owners/staff were all very friendly but service was mediocre at best. I’d stay again if it was only for a night or 2. "

"Friendly and accommodating staff. Comfy bed and close to HSHS. "

"Room was great. Service was great. Just eliminate the smell of weed and all is good "