Compare Spa Resorts & Hotels in North Bay Village

"There were three gals at the lobby desk. One checked us in. I will stop at this point and stay they all were rude, I felt like I should not have bothered them. One young lady later actually raised her voice cause I didn’t have the hold ticket given to my partner at check in, our room was not ready. No “May I help you”, no smile, no greeting! Now there was a man on second shift who was absolutely wonderful and extremely helpful. Your concession room was great and so helpful. Good luck on your remolding, you might to revamp the front desk personnel!"

"My only complaint would be the half of a shower door in the bathroom. The floors were soaking wet while showering "

"The staff was very helpful, and the valet parking made things convenient. The room was extremely clean, and the location is perfect—just about everything is within walking distance. My only critique is that the room didn’t have a microwave, but overall, it was a great stay."

"Clean, beautiful, wonderful staff. "

"Staff very friendly & helpful"

"Rooms are spacious. Great views. Only issue is that there isn't any housekeeping unless it's a minimum three night stay and you still have to inform the front desk of housekeeping 24 hours in advance of reaching your third night stay. I wish that I had been clearly communicated at check in. Overall, exceptional hotel stay."