The hotel is beautiful. The room was comfortable and lovely. The shades work great to keep out light. I loved the square toilet, but my son (large man) hated it. Additional blankets would have been nice (although appearance was great, they were very light, not providing much heat) and maybe enough large towels that each person should have one . They seemed to be understaffed, service was not always available. The shower was very appealing, yet disappointing; adjusting temperature was a nightmare, and the pressure was horrid. The conditioner bottle was empty. Drinks, even a bottle of water were very overpriced. We didn’t even bother with the restaurant due to that.