Skip to main content
Beginning of main content
 Niagara Falls •1 Room
 Niagara Falls • 1 Room
Book online or call 1-844-709-7928 Phone Number

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5 out of 5.0
5685 Falls Avenue, Niagara Falls, ON 1-844-700-1007
CheapTickets Verified Reviews
2.0 of 5 guest rating
View all 2 verified reviews
Wifi
Business
Smoke Free
24/7 Desk
Multilingual
More
Room type Options Nightly price Book
Photo of room
Standard Room, 2 Queen Beds, View
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Photo of room
Standard Room, 2 Queen Beds, View (Niagara Falls View)
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Premium Room, 2 Queen Beds, View (Niagara Falls View)
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room, 1 Queen Bed
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Suite, 2 Bedrooms, View (Niagara Falls View)
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Premium Room, 1 King Bed, View (Niagara Falls View)
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room, 2 Double Beds
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Standard Room, 1 Queen Bed, Accessible (Mobility access Tub)
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Junior Suite, 1 Queen Bed
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room, 1 King Bed
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room
2 Twin Beds 1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room, 1 King Bed, View (Niagara Falls View)
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Suite, 2 Bedrooms, View (Niagara Falls View)
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Junior Suite, 1 Queen Bed, View (Niagara Falls View)
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Premium Room, 1 Queen Bed, View (Niagara Falls View)
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Suite, 2 Bedrooms
2 Queen Beds and 1 Double Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Photo of room
Standard Room, 2 Double Beds (Walk In Shower)
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Comfortable spa hotel, walk to Fallsview Indoor Waterpark

Popular property highlights

Free WiFi
Business center
Smoke-free property
24-hour front desk
Multilingual staff

When you stay at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel in Niagara Falls, you'll be in the business district, just steps from Oakes Garden Theatre and 3 minutes by foot from Queen Victoria Park. This casino hotel is 0.2 mi (0.4 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara.

Stay in one of 234 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.

Relax at the full-service spa, where you can enjoy massages and facials. Gambling sorts can try their luck at the casino, while others may prefer a water park (surcharge) or a sauna. Additional features at this hotel include concierge services, an arcade/game room, and shopping on site. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.

Grab a bite to eat at The Rainbow Room, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Niagara Falls? This hotel has 7578 square feet (704 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

5685 Falls Avenue, Niagara Falls, ON L2E6W7

Renovations & Closures

The property will be renovating from April 9 2024 to May 16 2024 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel features a water park (surcharge) and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 7578 square feet (704 square meters) include conference space. This Niagara Falls hotel also offers a casino, a fitness center, and spa services. Parking is available onsite for a surcharge.

  • Casino
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Water park access (surcharge)
  • Conference space
  • Business center
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Evening entertainment
  • Self parking (surcharge)
  • Sauna
  • Number of coffee shops/cafes - 1
  • Number of slot machines - 1700
  • Swimming pool
  • Number of gaming tables - 40
  • Number of VIP gaming rooms - 1
  • Casino floor size square feet - 95000
  • Casino floor size square meters - 8826
  • Safe-deposit box at front desk
  • Conference space size (meters) - 704
  • Spa services on site
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 7578
  • Shopping on site
  • Ballroom
  • Reception hall
  • Total number of rooms - 234
  • Number of floors - 12
  • Arcade/game room
  • Wedding services
  • Multilingual staff
  • Free casino shuttle

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Arcade/game room
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Hindi
  • Chinese (Mandarin)

Parking

Self parking (surcharge)

Room Amenities

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers 234 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and refrigerators can be requested.

  • Television
  • Coffee/tea maker
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room climate control (air conditioning)
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Refrigerator (on request)
  • Cable TV service
  • Flat-panel TV
  • TV size: 55
  • Refrigerator (surcharge)
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • WiFi speed 25+ Mbps

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

The Rainbow Room - This restaurant serves breakfast and lunch.

Prime Steakhouse - This steakhouse serves dinner only. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Nearby Things to Do

Recreational amenities at the hotel include a water park (surcharge), a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 4 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per night
  • Resort fee: CAD 18.03 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 24.95 for adults and CAD 14.95 for children
  • Self parking fee: CAD 39 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Crowne Plaza Hotel Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
  • Niagara Falls Crowne Plaza
  • Crowne Plaza Niagara Falls Fallsview Hotel
  • Crowne Plaza Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
  • Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Sorry, we seem to have had an issue loading our review content. Try again?

Top Picks