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Ciala Resort Hotels In Kisumu

3.5 star property

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Photo gallery for Ciala Resort Hotels In Kisumu

Garden view
Mountain view
Superior Deluxe Room | Bathroom shower
Deluxe Room | Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Daraja-Mbili, Kisumu, 40100
  • Place, Maragoli Hills
    ‪8 min drive‬
  • Place, Kisimu museum
    ‪18 min drive‬
  • Place, Kisumu Impala Sanctuary
    ‪19 min drive‬
  • Airport, Kisumu (KIS)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • Garden view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Deluxe Room

Superior Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Superior Deluxe Room

  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area | 43-inch Smart TV with satellite channels, TV

Executive Suite

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior
Sovereign Hotel
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 69 reviews
Sovereign Hotel

About the neighborhood

Kisumu

With a stay at Ciala Resort Hotels In Kisumu in Kisumu, you'll be 5.3 mi (8.6 km) from Lake Victoria and 11.5 mi (18.5 km) from Kisimu museum. .This spa hotel is 13 mi (20.9 km) from Kisumu Impala Sanctuary and 31.7 mi (51.1 km) from Muliro Gardens.

What's nearby

  • Maragoli Hills - 8 min drive - 4.8 miles
  • Kisimu museum - 18 min drive - 11.9 miles
  • The West End Shopping Mall - 18 min drive - 12.8 miles
  • Kisumu Impala Sanctuary - 19 min drive - 12.8 miles
  • Dunga Bay - 20 min drive - 13.5 miles

Getting around

  • Kisumu (KIS) - 27 min drive

Restaurants

  • ‪Kisumu Airport Catering Services - ‬12 min drive
  • ‪Kisumu City - ‬12 min drive
  • ‪Secrete Lounge - Maseno - ‬7 min drive
  • ‪Carpediem - ‬8 min drive
  • ‪Lakeside Fish Eating Joints - ‬12 min drive

About this property

Ciala Resort Hotels In Kisumu

Ciala Resort Hotels In Kisumu offers 54 air-conditioned accommodations with minibars and safes. 43-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

This Kisumu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 54 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include wired internet access (surcharge), a business center, and express check-in. Event facilities at this hotel consist of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle repair station
  • Bicycle storage
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ciala Resort Kisumu
Ciala Kisumu
Ciala Resort
Ciala Hotels In Kisumu Kisumu
Ciala Resort Hotels In Kisumu Hotel
Ciala Resort Hotels In Kisumu Kisumu
Ciala Resort Hotels In Kisumu Hotel Kisumu

Ciala Resort Hotels In Kisumu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

kristen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We came to relax for a couple of days. The pool was closed. The A/C in the room did not work. The water in the fish tank outside was very dirty. The room was clean and the staff were incredibly friendly. The food was great.
Stayed 2 nights in Oct 2022

10/10 Excellent

Annette, NAIROBI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the serene environment, it is a world-class hotel in the middle of a rural location. The scenic hills close by, well-lawned grounds, and friendly staff were absolutely fantastic. I recommend the property for families, couples, and for conference arrangements. Thank you for the wonderful hospitality; special thanks to Pauline from the front desk for her wonderful service. Regards, Annette Owidhi.
Stayed 2 nights in Aug 2022

6/10 Okay

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and well manicured lawns. The music noise from the pool restaurant at night is annoying
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to live I would 10/10 recommend
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2020

10/10 Excellent

John Oyiengo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jewel in Western Kenya Hospitality Industry

An amazing place with wonderful service and amenities for the family. Highly recommended for your stay
Swimming pool to cool
Scenic Maragoli hills from the balcony
Festive season all set up. New year eve and fireworks quite spectacular
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Mixed feelings

The hotel facilities are excellent - the best I have seen in the area. However I found the pillows to be uncomfortable and there seems to be a disco nearby that plays all night long, therebybmaking sleep difficult. Service overall was ok - not great.
Stayed 1 night in May 2019

8/10 Good

Lundström

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaazing place to stay
Stayed 2 nights in Apr 2022