Compare Cheap Hotels in Downtown Nassau New Providence Island

"This was our first time staying at a RIU. The staff was exceptional."

"If the staff was a little nicer and things were just a little bit cheaper. It would be a perfect property."

"The facilities were top notch. the only drawback was the day passes sold to cruise ship guests. for that reason we will likely not return. it got very crowded. "

"We stayed in the Royal Tower (west) on the 17th floor with an ocean view. The view was amazing! Upon check-in, the staff was so kind, helpful and welcoming. The grounds are beautiful, aquariums amazing and the rooms and property were very clean. Staff: They were hit and miss on whether they were kind and helpful. Our daily housekeeper was so kind and warm. We loved seeing her each morning. As for restaurant staff, I feel like the automatic 15% tip does not do anything for the customer. majority of the restaurant staff gave the impression they were annoyed you were there. Some staff were great, but the ones who made it very clear they were unhappy made our dining experiences vastly different. Especially when we spend on average $800 a day on food and beverage. It was expensive! Which we were prepared for. We ate at the finer dining places and ordered/drank what we want. Waterpark: There was not one day we were there that all the slides were open. If you asked any of the attendants, they told us to find a manager because they don't know when the closed slides would be open. They were very annoyed when we asked. Pools: These are very well kept, and we had no problem getting chairs each day. Yes, the front row was all taken, but we were always able to find chairs somewhere. "

"The room always clean, room servive really help full"

"It was a great stay..The beach is super nice.. The staff was so nice and accomodating. Special shout out to Charles,Demetree, Shanique, Theo, Randy and all the other staff that made the stay nice and welcoming. LOVE THE BAHAMAS."