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Residence Inn by Marriott Playa del Carmen

Property class: 3.5

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Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor lounge chairs with white cushions and brown pillows, arranged under a pergola structure.
Property video
A pool area with clear water, lounge chairs, and a covered seating area.
A hotel room with two beds, a TV, a desk, a chair, and a view of greenery.
A hotel entrance with a sign reading "Residence Inn by Marriott" and a well-lit driveway.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $108
$87 nightly
$108 total
Total with taxes and fees
Nov 27 - Nov 28

Explore the area

View in a map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Place, Centro Maya Shopping Center
    ‪13 min walk‬
  • Place, Playacar Golf Club
    ‪7 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪9 min drive‬

Room options

View all photos for Studio, 1 King Bed

A hotel room with a bed, desk, chair, TV, and a small table.

Studio, 1 King Bed

9.4 out of 10
Exceptional
(49 reviews)
  • 442 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 2 Queen Beds

A hotel room with two beds, a TV, a desk, and seating area.

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(73 reviews)
  • 542 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

A modern hotel room with a kitchenette, a separate bathroom, and a large bed.

Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

8.6 out of 10
Excellent
(20 reviews)
  • Golf view
  • 445 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 2 Queen Beds, Garden View (Balcony)

A modern hotel room with a flat-screen TV, a sofa, a dining area with a table and chairs, and a kitchenette.

Studio, 2 Queen Beds, Garden View (Balcony)

9.6 out of 10
Exceptional
(33 reviews)
  • Golf view
  • 545 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Golf View (Balcony)

A modern kitchen with wooden cabinets, a dining area with a table and bar stools, and a living area with a sofa and a small round table.

Suite, 2 Bedrooms, Golf View (Balcony)

9.0 out of 10
Wonderful
(20 reviews)
  • Golf view
  • 712 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

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  • Pool
  • All inclusive available
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 738 reviews
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The price is $93
Nov 21 - Nov 22
Total with taxes and fees
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About the neighborhood

Playa del Carmen

With a stay at Residence Inn by Marriott Playa del Carmen in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Centro Maya Shopping Center and Quinta Avenida. .This golf hotel is 1.9 mi (3 km) from Playa del Carmen Maritime Terminal and 2.1 mi (3.4 km) from Playa del Carmen Main Beach.

What's nearby

  • Centro Maya Shopping Center - 13 min walk - 0.7 miles
  • Quinta Avenida - 5 min drive - 2.2 miles
  • Playacar Golf Club - 7 min drive - 2.0 miles
  • Playa del Carmen Main Beach - 7 min drive - 3.1 miles
  • Xcaret Eco Theme Park - 9 min drive - 4.2 miles

Restaurants

  • ‪Turquesa - ‬7 min drive
  • ‪rosa roja - ‬6 min drive
  • ‪pepe’s food tequila - ‬6 min drive
  • ‪La Barra Artesanal - ‬7 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 149 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 55-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
Grab a bite from the grocery/convenience store serving guests of Residence Inn by Marriott Playa del Carmen. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Null
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 2021
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 795 out of 1055 reviews
Rating 8 - Good. 164 out of 1055 reviews
Rating 6 - Okay. 47 out of 1055 reviews
Rating 4 - Poor. 26 out of 1055 reviews
Rating 2 - Terrible. 23 out of 1055 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, very helpful
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options, helpful staff.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, well maintained and everyone was friendly. The frontdesk, dining staff, housekeepers - everyone was willing to help. Great location, close to xcaret and quinta avenida.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast and clean rooms
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and super clean
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bare bones place. Only stayed here cuz I need a place to crash for the night after a late flight. The best thing was they offered a free shuttle ride from the airport, which is well worth the price of the stay! Simple hotel that just does the job.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean throughout, nice design, amazing roof top pool!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional, and courteous.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, the rooms were great, friendly staff and very helpful. Breakfast was good. Would definitely stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. The staff was helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Rooms were nice and spacious, excellent location , and the breakfast was a plus
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spent 10 days here and the entire staff was great!!
Stayed 13 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay!!! Very friendly staff and super clean rooms/common areas. Lot of choices for an amazing breakfast every single day…will come back again if we ever plan to stay in Playa Del Carmen/Tulum area.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, perfect breakfast and helpful staff. Shuttle service is the same level as the other 5-star hotel.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included was amazing! Lots of healthy variety and great taste. The rooms were very spacious and clean. It was very close to many of the attractions I planned. Would definitely come back.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful pleasant staff. Clean and quiet.
Sunset from the rooftop pool area.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
very clean wonderful friendly helpful staff
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast good. Parking Easy.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was great hotel, front desk was so kind
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man this place is great . The staff here are the nicest people . One gentleman in particular went out of his way to booked me a ride from hotel to the airport . I’m so grateful for having the opportunity to meeting a person like him . Thank you Residence staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice spacious and luxurious room. Friendly staff and great breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great. The Roof Top a lovely place to watch the sunset. The breakfast was delicious.
Stayed 7 nights in Mar 2026