Residence Inn by Marriott Playa del Carmen

3.5 star property

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Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Property video
Studio, 1 King Bed with Sofa bed, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing
In-room safe, laptop workspace, blackout drapes, soundproofing
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free airport shuttle
  • Pet friendly
$107
$87 nightly
$107 total
Total with taxes and fees
Dec 15 - Dec 16

Explore the area

View in a map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Place, Mahi Golf Course
    ‪11 min walk‬
  • Place, Playacar Golf Club
    ‪16 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Studio, 1 King Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(62 reviews)
  • 542 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

8.8 out of 10
Excellent
(17 reviews)
  • 445 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Garden View (Balcony)

9.4 out of 10
Exceptional
(20 reviews)
  • 545 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Golf View (Balcony)

9.0 out of 10
Wonderful
(18 reviews)
  • 712 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the neighborhood

Playa del Carmen

With a stay at Residence Inn by Marriott Playa del Carmen in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Centro Maya Shopping Center and Quinta Avenida. .This golf hotel is 1.9 mi (3 km) from Playa del Carmen Maritime Terminal and 2.1 mi (3.4 km) from Playa del Carmen Main Beach.

What's nearby

  • Mahi Golf Course - 11 min walk - 0.6 miles
  • Centro Maya Shopping Center - 13 min walk - 0.7 miles
  • Playacar Golf Club - 16 min walk - 0.9 miles
  • Playacar Beach - 3 min drive - 1.1 miles
  • Mayan Ruins of Playacar - 5 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪Fogo de Janero - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Perché No Italian Food - ‬8 min walk
  • ‪pepe’s food tequila - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

Suburban hotel with free breakfast and airport shuttle service
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 149 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 55-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
Grab a bite from the grocery/convenience store serving guests of Residence Inn by Marriott Playa del Carmen. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 798 out of 1074 reviews
Rating 8 - Good. 166 out of 1074 reviews
Rating 6 - Okay. 48 out of 1074 reviews
Rating 4 - Poor. 25 out of 1074 reviews
Rating 2 - Terrible. 37 out of 1074 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 5 nights in Aug 2025

10/10 Excellent

Stefan, Etobicoke

Stayed 3 nights in Aug 2025

8/10 Good

Kadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and had everything I needed. The breakfast was good and offered a variety each day. It was quiet and convenient.
Stayed 5 nights in Aug 2025

6/10 Okay

BINU CHERIPERIL

Liked: Cleanliness
Disliked: Property conditions & facilities
No dining options at the hotel..Only breakfast is available.They don't have a restaurant where you can have lunch and dinner.No drinking water is available.They give you a 500ml bottle of water as a compliment.You have to rely on Uber eats or Door dash if you want food.No dining options nearby the hotel either..Guess Marriott facilities and utilities vary by country.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities
Great Place
Stayed 5 nights in Aug 2025

10/10 Excellent

Leticia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only 1 issue

Front desk was friendly and accommodating Bellhop was Courteous! Only issue was getting overcharged on the deck snack bar and it didn’t get fixed, person in charged when extra charges where noted was not available until afternoon, we were to checkout at 11 am and we could not wait
Stayed 1 night in Aug 2025

10/10 Excellent

Angelica

Stayed 7 nights in Aug 2025

6/10 Okay

Vicente

Liked: Cleanliness, amenities, property conditions & facilities
Everything good but transportation they just don't have it
Stayed 1 night in Aug 2025

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come again if around PDC with kiddos

Rooms are clean. A/C works. Close to PDC and Xcaret. We used a vehicle to move around. Basic buffet but worked for our family with two kiddos of 3 and 6 yrs of age. Kitchen area worked well. Overall good experience.
Stayed 5 nights in Aug 2025

10/10 Excellent

renee

Stayed 1 night in Aug 2025

10/10 Excellent

luigi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our experience here. Very quiet, clean and great condition and facilities. 100% recommend.
Stayed 2 nights in Aug 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful, comfortable and homie. Beds very comfortable. But the water pressure in the shower was ridiculous! I had to take a quick body shower and wait til we went to next hotel to wash hair.
Stayed 1 night in Aug 2025

10/10 Excellent

Aholibama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una opción para días de descanso
Stayed 1 night in Aug 2025

8/10 Good

Andrea, bogota

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good but same food everyday.
Stayed 7 nights in Aug 2025

10/10 Excellent

Shirley Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 5 nights in Jul 2025

10/10 Excellent

carlos, tooele

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff super friendly. Clean rooms and nice area close to restaurants totally recommended
Welcome package
Stayed 1 night in Jul 2025

10/10 Excellent

JOAQUIN

Stayed 1 night in Aug 2025

10/10 Excellent

nikhila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay with family
Stayed 2 nights in Jul 2025

10/10 Excellent

David Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very well-maintained. Excellent service staff was friendly and accommodating.
Stayed 10 nights in Jul 2025

10/10 Excellent

Mario Torres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comodo, amplio, limpio y amabilidad

La habitación es super comoda, muy amplia, el hotel es nuevo o recién remodelado, cuenta con una cocina muy amplia y equipada, muy recomendable, todo muy limpio.
Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo Amplio Limpio
Stayed 2 nights in Jul 2025

10/10 Excellent

Maricela, Wylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2025