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Residence Inn by Marriott Playa del Carmen

3.5 star property

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Photo gallery for Residence Inn by Marriott Playa del Carmen

Rooftop terrace
Property video
Studio, 2 Queen Beds, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing
Exterior
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Free WiFi
$99
$80 nightly
$99 total
Total with taxes and fees
Jan 31 - Feb 1

Explore the area

View in a map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Place, Playacar Golf Club
    ‪16 min walk‬
  • Place, Playacar Beach
    ‪2 min drive‬
  • Place, Mayan Ruins of Playacar
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Studio, 1 King Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed

9.6 out of 10
Exceptional
(41 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(62 reviews)
  • 542 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

8.8 out of 10
Excellent
(19 reviews)
  • Golf view
  • 445 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Garden View (Balcony)

Studio, 2 Queen Beds, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Garden View (Balcony)

9.4 out of 10
Exceptional
(22 reviews)
  • Golf view
  • 545 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Golf View (Balcony)

Suite, 2 Bedrooms, Golf View (Balcony) | Living area | 55-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Golf View (Balcony)

9.0 out of 10
Wonderful
(18 reviews)
  • Golf view
  • 712 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,001 reviews
$117 nightly
The price is $144
Mar 1 - Mar 2
Total with taxes and fees
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About the neighborhood

Playa del Carmen

With a stay at Residence Inn by Marriott Playa del Carmen in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Centro Maya Shopping Center and Quinta Avenida. .This golf hotel is 1.9 mi (3 km) from Playa del Carmen Maritime Terminal and 2.1 mi (3.4 km) from Playa del Carmen Main Beach.

What's nearby

  • Centro Maya Shopping Center - 10 min walk - 0.5 miles
  • Mahi Golf Course - 11 min walk - 0.6 miles
  • Playacar Golf Club - 16 min walk - 0.9 miles
  • Playacar Beach - 2 min drive - 1.1 miles
  • Mayan Ruins of Playacar - 4 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪Fogo de Janero - ‬4 min drive
  • ‪pepe’s food tequila - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Perché No Italian Food - ‬8 min walk

About this property

Residence Inn by Marriott Playa del Carmen

Suburban hotel with a 24-hour fitness center, near Centro Maya Shopping Center
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 149 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 55-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
Grab a bite from the grocery/convenience store serving guests of Residence Inn by Marriott Playa del Carmen. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 817 out of 1109 reviews
Rating 8 - Good. 173 out of 1109 reviews
Rating 6 - Okay. 51 out of 1109 reviews
Rating 4 - Poor. 30 out of 1109 reviews
Rating 2 - Terrible. 38 out of 1109 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

deepak

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Flavio De Medeiros

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was excellent! We received one of the best service. Definitely will be back!
Stayed 5 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniela

Super clean room and spacious. Staff was really friendly and helpful
Stayed 2 nights in Oct 2025

2/10 Terrible

Garry

We were told there was a restaurant, there was not and a bar at the pool, there was not! Poor breakfast, you had to ask to a pad of butter, one was given out per person.
Stayed 1 night in Oct 2025

4/10 Poor

Gilles

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
L’hôtel n’a pas respecté les conditions de la réservation au niveau des gratuités. Pas d’eau chaude dans la douche. Lave-vaisselle non fonctionnel
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Traveled with family
Todo excelente, muy agradecida con el servicio y las instalaciones muy bonitas
Stayed 1 night in Oct 2025

2/10 Terrible

Miriam

Traveled with family and small children
Disliked: Cleanliness, staff & service
The star it’s sooo rude and they try to blame my self in their mistake and charge me for transportation when I submit the request with a form they send me the receptionist said no supervisor around and no way to help me the only way pay them extra this is so unprofessional and rude I feel scammed
Stayed 1 night in Oct 2025

10/10 Excellent

Terry, grenfell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was incredible, they helped with everything from ordering food to giving directions.
Stayed 14 nights in Oct 2025

10/10 Excellent

Saheed

Stayed 3 nights in Sep 2025

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Markus Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed only one night. Room was very spacious, big kitchen included. I really liked the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Janny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly Hyunmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a local mall and a quiet cenote
Stayed 1 night in Sep 2025

6/10 Okay

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bkfast was great! Every day. Just we had some inconvenience like disconnect water for 9 hours, the shower clog little by little til the last day just no drained, the stove never work, the staff was great clean room excellent!
Stayed 7 nights in Sep 2025

10/10 Excellent

Fabiola

Stayed 1 night in Oct 2025

8/10 Good

sally

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcoming staff, Clean room, room service everyday without asking. Good experience overall.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and help me a lot. I had a problem with my credit card 💳 and they allowed me to pay in cash 💰. The room was amazing super clean and convenient, it has refrigerator, stove, and microwave with utensils. 100% recommend it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, buen desayuno y camas cómodas
Stayed 1 night in Sep 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
super clean amazing price
Stayed 3 nights in Jul 2025

10/10 Excellent

armando

Stayed 2 nights in Sep 2025

6/10 Okay

Silvia

Stayed 4 nights in Sep 2025