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Helnan Royal Palestine Hotel - Montazah Gardens

5.0 star property

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Photo gallery for Helnan Royal Palestine Hotel - Montazah Gardens

Exterior
Front of property
Food and drink
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
$178
$151 nightly
$178 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
Montaza Palace Royal Gardens, Alexandria
  • Place, Montazah Palace
    ‪2 min walk‬
  • Place, Montazah Beach
    ‪3 min walk‬
  • Place, El Mamurah Beach
    ‪12 min walk‬
  • Airport, Alexandria (ALY-Alexandria Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Sea view

View all photos for Executive Suite

Minibar, in-room safe, blackout drapes, soundproofing

Executive Suite

  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Sea view

View all photos for Suite, Corner

Suite, Corner | Minibar, in-room safe, blackout drapes, soundproofing

Suite, Corner

  • 843 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Sea view

Executive Suite

  • Sleeps 2

Double Or Twin Room With Sea View

  • Sleeps 2

Presidential Suite

  • Sleeps 2

Corner Suite

  • Sleeps 2

Executive Suite

  • Sleeps 3

Corner Suite

  • Sleeps 2

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Jan 25 - Jan 26
Total with taxes and fees
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About the neighborhood

Alexandria

With a stay at Helnan Royal Palestine Hotel - Montazah Gardens in Alexandria (Al-Muntazah), you'll be steps from Montazah Beach and Montazah Palace. .This beach hotel is 1.1 mi (1.7 km) from El Mamurah Beach and 1.6 mi (2.6 km) from Kouta Park.

What's nearby

  • Montazah Palace - 2 min walk - 0.1 miles
  • Montazah Beach - 3 min walk - 0.2 miles
  • El Mamurah Beach - 12 min walk - 0.7 miles
  • Kouta Park - 4 min drive - 1.5 miles
  • San Stefano Grand Plaza - 14 min drive - 5.5 miles

Getting around

  • Montazah Station - 9 min walk
  • Alexandria (ALY-Alexandria Intl.) - 43 min drive

Restaurants

  • ‪Hosny | حسني - ‬20 min walk
  • ‪Club Lounge - ‬16 min walk
  • ‪El Falah - ‬17 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Zanilli's - ‬11 min walk

About this property

Helnan Royal Palestine Hotel - Montazah Gardens

Luxury hotel on the beach, with outdoor pool
Helnan Royal Palestine Hotel - Montazah Gardens offers 218 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a private beach, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Helnan Beach Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 218 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Alexandrina, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Alexandria? This hotel has 11836 square feet (1100 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Alexandrina - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Al Arz - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Asia House - This restaurant specializes in Asian cuisine and serves lunch and dinner.
La Piazza - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Royal Gardens - This restaurant specializes in Asian cuisine and overlooks the pool.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 3 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Al Arz
  • Alexandrina
  • Asia House
  • La Piazza
  • Royal Gardens

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,836 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • In a regional park
  • On a private beach
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Valet parking fee: USD 5 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the spa

Property is also known as

Helnan
Helnan Hotel
Helnan Palestine
Helnan Palestine Alexandria
Helnan Palestine Hotel
Helnan Palestine Hotel Alexandria

Helnan Royal Palestine Hotel - Montazah Gardens Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 42 out of 91 reviews
Rating 8 - Good. 23 out of 91 reviews
Rating 6 - Okay. 17 out of 91 reviews
Rating 4 - Poor. 5 out of 91 reviews
Rating 2 - Terrible. 4 out of 91 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dr. Tarek

Stayed 2 nights in Oct 2025

10/10 Excellent

Hassan

Stayed 1 night in Sep 2025

4/10 Poor

Davor

Traveled with family
Disliked: Staff & service
No concierge services. A person in the front desk arrange a transportation to the Airport ;the car was old ,in poor condition,both safety belts were broken and after 10' the car broke down We transfer to a taxi which charged as 15% more than de original quoted price.
Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort

Bad

Food was good , rooms are clean but old . The vallet crashed my car and I checked out early
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel that would use some facelift. Stunning location and beautiful water view from the terrace that unfortunately we couldn’t enjoy due to noisy weddings that were held on the property every night
Stayed 3 nights in Aug 2025

10/10 Excellent

Ridhwan Taher

Stayed 1 night in Apr 2025

10/10 Excellent

Hania

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at your hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

MOHAMMED, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of green areas around
Stayed 2 nights in Nov 2024

10/10 Excellent

Fahad

Liked: Room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

cesar agustin lopez

Traveled with family
Disliked: Property conditions & facilities
Quiet location, food inside hotel was good. People was in general friendly. This is an old hotel with lack of maintenance.
Stayed 3 nights in Apr 2024

10/10 Excellent

ABDULLAH

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

رائع جدا لولا تعطل المكيف المركزي للغرفة

كل شيء ممتاز ماعدا التكييف داخل الغرفة تعطل المكيف المركزي في آخر يومين من إقامتنا
Stayed 3 nights in Feb 2024

8/10 Good

Aamir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, very secure. Rooms a bit dated but sea views & beach trumps all! Away from the hustle & bustle of Alexandria city but still easily accessible. Good quality restaurants.
Stayed 1 night in Feb 2024

10/10 Excellent

Najwa

Stayed 1 night in Dec 2023

6/10 Okay

Mary

Traveled with partner
Liked: Cleanliness, amenities
The Hotel is under maintained , not updated like similar hotels in that age , for example the plumbing was leaking in the Bathroom. very short staffed , specially at the Breakfast Restaurant , Staff was trying to help everyone but Double amount of staff is needed to be able to provide a better service.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

A Great Stay

We had a great stay at the Helnan Montazah Palace Palestine in the middle of the gardens on a quiet section of a very busy corniche. We really liked the service and amenities, although parts of this property are showing its age. A special thank you to the dining staff as we were impressed wuth their attentive service, and especially Mr. Shahat, who was very helpful. Maybe bulk up the wine list? 🍷;)
Stayed 3 nights in Sep 2023

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Aug 2023

10/10 Excellent

FOUAD

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bad road from the gate to the Hotel.
Stayed 2 nights in Apr 2023

8/10 Good

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

2/10 Terrible

Mostafa, washington

Disliked: Staff & service

10/10 Excellent

Hossam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amay
Stayed 2 nights in Aug 2022

10/10 Excellent

Lubungo Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice with character. Amusing sea view rooms on the North side. After all contraction works are finished, this place will be the best in Alexandria. The only issue is the constant noise of music until the early morning for rooms with sea view, because of the wedding ceremonies in the garden on Thursday and Friday night. I hope they can instal sound proof windows on rooms on the garden side.
Stayed 2 nights in Aug 2022

4/10 Poor

Khaled

Stayed 1 night in May 2022

10/10 Excellent

Mariam

Excellent facility , highly recommended, awesome view
Stayed 2 nights in Oct 2020

8/10 Good

OLAA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay at Helnan Palestine Hotel! The staff is really nice, and friendly, and made an effort to make me feel welcome and that my needs were met. The Maitre d there is a wonderful person! My massage in the spa was great! The hotel is very safe. Thank you, Helnan Paletine Hotel! I hope to be back someday. :)
Stayed 1 night in Oct 2019