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CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Executive Suite
Room with view
807 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Suite, Corner
Room with view
843 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Standard Room
Room with view
305 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Hotel with private beach, full-service spa

Popular property highlights

Free WiFi
On private beach
Business center
Laundry facilities
Babysitting or childcare (surcharge)

With a stay at Helnan Royal Hotel in Alexandria (Al-Muntazah), you'll be steps from Montazah Beach and Montazah Palace. This luxury hotel is 1.6 mi (2.6 km) from Kouta Park and 4.8 mi (7.7 km) from Mahmoud Said Museum.

Make yourself at home in one of the 218 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Alexandrina, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Alexandria? This hotel has 11836 square feet (1100 square meters) of space consisting of conference space and meeting rooms.

Languages Spoken

  • English

Show all languages

Helnan Royal Hotel - Palestine

Montaza Palace Royal Gardens, Alexandria,

Hotel Amenities

Hotel Amenities

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Helnan Royal Hotel like an outdoor pool and a fitness center.

Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This luxury hotel also offers a steam room, a garden, and a terrace. Parking is available onsite for a surcharge.

Helnan Royal Hotel has designated areas for smoking.

  • Express check-in
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Valet parking (surcharge)
  • On private beach
  • Conference space size (meters) - 1100
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 218
  • Barbecue grill(s)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Number of coffee shops/cafes - 3
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 5
  • Conference space size (feet) - 11836
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Italian
  • Arabic

Parking

Valet parking (surcharge)

Room Amenities

Helnan Royal Hotel offers 218 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Soundproofed rooms
  • Turndown service
  • DVD player
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 3
  • Mini-fridge

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Alexandrina - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Al Arz - This restaurant specializes in Regional cuisine and serves lunch and dinner.

Asia House - This restaurant specializes in Asian cuisine and serves lunch and dinner.

La Piazza - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Royal Gardens - This restaurant specializes in Asian cuisine and overlooks the pool.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a private beach, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Windsurfing nearby

Spa Services

Helnan Beach SPA has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Gloves are available to guests

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 5

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Valet parking fee: USD 5 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Helnan
  • Helnan Hotel
  • Helnan Palestine
  • Helnan Palestine Alexandria
  • Helnan Palestine Hotel
  • Helnan Palestine Hotel Alexandria

We should mention

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Contactless check-in and contactless check-out are available.

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