Compare Arcade Hotels in Surfside

"Staff were helpful. One elevator was not working but what really upset me was the housekeeping knock the door several times at 8 am."

"This historic, iconic property did not disappoint; we have had the pressure of meeting the gentleman that renovated it during the turn of the century therefore had been very much looking forward to visiting. However…QUITE expensive! paying $32 to rent an umbrella on top of at least $20 (min) for a drink seemed a bit much, given what e had already paid to stay (and park) there."

"We chose this property for the amenities available. We were celebrating our 25th wedding anniversary and had come here previously for our 10th. We loved it then so were excited to come back and enjoy the updated accommodations. However, after arriving we found things to be the opposite. The property was clean but catered much more to weddings and private parties than their guests. The tiki bar on the beach closed early due to weddings two of our three days there. On our third and final day, the pool closed at 1:00 due to a private party. On top of that, we asked for fresh towels for our room and never received them. We had to go down and get them ourselves. One of the elevators broke down and never was fixed. My husband was harassed by the valet when we got our car about why we were not eating anywhere there when we had to go to a business dinner out of town. Unfortunately, because of our experience, I would not recommend this hotel to anyone."

"Todo"

"Room was clean just needs some updates"

"I stayed in the maxine building and its was not as expected, I woke up to roaches in my room and the bathroom, I had to be moved to the main building the Catalina where I expected to stay originally the phones weren’t working it took them forever to bring us wash cloths it’s wasn’t horrible however it wasn’t worth the money spent the room in the Catalina was a bit better no roaches obviously and the sheets were a bit better quality. I would come back however I’d like to avoid the Maxine building."