Compare Casino Resorts & Hotels in St. Charles

"Room was dirty, staff was rude, the valet was cool he did a great job job. Good hotel location. "

"The staff was excellent, I want to point that out first and foremost from the valet to the front desk. However, the bed was hard, the pillows were harder, and the A/C unit made a loud knocking/clicking noise for 20 seconds every time the unit cycled. Also, the phone in the room did not work, so I couldn’t call the front desk, etc. I was exhausted when I got back to the room at 11PM (me and my wife were there for a sports event) and didn’t have the energy to address the phone/super loud knocking from the A/C. We slept a very restless night, checked out and went home. For $252.00 for one night I expect a lot more comfort and amenities in a room. Unfortunately next time we are in St. Louis for the night or a few days (which is 4-5 times a year) we will not be staying here. I can’t recommend this hotel to anyone with a price tag that high, the quality was of a super 8 with the price tag of a four seasons."

"Great location"

"When looking on their website before traveling, it didn't state there was on-site construction. Our main idea for stay was the availability of amenities, then they weren't available. Due diligence in looking."

"Assistant manager checked us in. He was 100/10, so helpful and incredibly friendly. Hotel is clean, staff all were wonderful, and breakfast/happy hour was awesome. "

"Pool was very dirty, elevator looked like it was beat up. Great location but priced a bit high for the overall condition of the property. Room was dated and bathroom was old. Fan in bathroom was very loud. Breakfast was decent and staff always said hello…but was never provided the wifi password by staff checking us in. I thought it was also odd that their staff used all the prime parking spots close to doors. "