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Best Western Plus The Charles Hotel

3.0 star property

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Photo gallery for Best Western Plus The Charles Hotel

Lobby sitting area
Free daily buffet breakfast
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1425 South 5th Street, St. Charles, MO, 63301
  • Place, St Charles Convention Center
    ‪11 min walk‬
  • Place, Historic Main Street
    ‪12 min walk‬
  • Place, Ameristar Casino St. Charles
    ‪13 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)
  • 321 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

  • 321 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(68 reviews)
  • 321 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(57 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 4

View all photos for Accessible - 1 King

Premium bedding, pillowtop beds, in-room safe, desk

Accessible - 1 King

  • Sleeps 2

View all photos for Accessible - 2 Queen

Premium bedding, pillowtop beds, in-room safe, desk

Accessible - 2 Queen

  • Sleeps 4

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Exterior
Comfort Suites St Charles - St Louis
St. Charles
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,010 reviews
$98 nightly
The price is $113
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Total with taxes and fees
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About the neighborhood

St. Charles

When you stay at Best Western Plus The Charles Hotel in St. Charles, you'll be in the historical district, within a 5-minute drive of Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. .This hotel is 0.6 mi (0.9 km) from Historic Main Street and 0.7 mi (1.1 km) from Frontier Park.

What's nearby

  • St Charles Convention Center - 11 min walk - 0.6 miles
  • Historic Main Street - 12 min walk - 0.7 miles
  • Ameristar Casino St. Charles - 13 min walk - 0.7 miles
  • Lewis & Clark Boathouse and Nature Center - 16 min walk - 0.9 miles
  • Lindenwood University - 3 min drive - 1.8 miles

Getting around

  • Kirkwood Station - 23 min drive
  • St. Louis Lambert Intl. Airport (STL) - 12 min drive

Restaurants

  • ‪Star Club Lounge @ Ameristar Casino - ‬12 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Narwhal’s Crafted Urban Ice - ‬11 min walk

About this property

Best Western Plus The Charles Hotel

Best Western Plus The Charles Hotel offers 133 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 133 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Enjoy a satisfying meal at Dennys serving guests of Best Western Plus The Charles Hotel. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Dennys - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 10 2026 to August 1 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Best Western Plus The Charles Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 459 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
The staff was very helpful and nice. The room was very clean. The only thing I would recommend is upgrading the breakfast. The food wasn't very good at all. Other than that, I had a great stay. Thank you.
Stayed 1 night in Feb 2026

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, amenities
The hotel was closed, our room was Canceled without notification. Still haven’t received a refund.
Stayed 1 night in Feb 2026

10/10 Excellent

kristina

Stayed 1 night in Dec 2025

10/10 Excellent

Lindsey

Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice room!
Stayed 1 night in Feb 2026

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, breakfast area is large, clean & nice variety of food. Mobile gas station available without having to get back on the road
Stayed 1 night in Feb 2026

10/10 Excellent

peter

Stayed 1 night in Feb 2026

6/10 Okay

Amanda

Stayed 1 night in Feb 2026

8/10 Good

Michael

Stayed 3 nights in Jan 2026

8/10 Good

Jennifer

Stayed 2 nights in Jan 2026

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities
Amazing experience great staff and nice room
Stayed 2 nights in Nov 2025

10/10 Excellent

Ulises

Stayed 2 nights in Jan 2026

4/10 Poor

Hans

Stayed 1 night in Jan 2026

4/10 Poor

Justin

Business traveler
They have roaches in the rooms. On the last two occasions. Giving them the benefit of the doubt this after the last time because I've stayed there without roach incident in the past.
Stayed 2 nights in Jan 2026

8/10 Good

Steve

Stayed 1 night in Jan 2026

8/10 Good

Raiven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

6/10 Okay

Cobye

Liked: Cleanliness, amenities
The tub would not drain fast enough while showering. That was very upsetting and trumped anything that WAS pleasant in the stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

lisa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The breakfast was what you expect from a $98 a night hotel. They had a workout room. The bed was not very comfortable though. All in all for the price i would stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Vicky

Stayed 1 night in Jan 2026

10/10 Excellent

Melisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice at service desk, room clean and comfortable, breakfast really good. Would recommend, would stay again!
Stayed 1 night in Jan 2026

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was ok. Sausage was not like a breakfast kind.
Stayed 1 night in Jan 2026

10/10 Excellent

JESSICA

Stayed 1 night in Jan 2026

8/10 Good

Ai

Stayed 4 nights in Jan 2026

8/10 Good

Stephen

Stayed 4 nights in Dec 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
The young lady at the counter was amazing
Stayed 1 night in Jan 2026