2/10 Terrible
Cherie
Traveled with family
Oct 7, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, an altercation was taking place in the lobby. A man was yelling about a strange man in his bed and making a very big scene about being a homosexual or not being a homosexual, about being raped or taken advantage of, etc. A very unkempt woman was wandering up and down the hallway while this man continued to yell at her, at the gentleman at the front desk, at anyone who would listen. The man running the front desk assured me these two were leaving soon. He checked us in and gave me card keys. Upon arriving on the second floor of the Super 8, a foul odor, (sewage?animal excrement?) was noticeably present. We tried both key cards, neither of which worked. We proceeded back down to the front desk and the man at the desk checked and reprogrammed our key cards. Meanwhile, my daughter overheard one of the housekeeping staff say that the police had been called and were on their way intervene in the fracas of the strange man in the bed and the guest who continued to pace the hallway and yell. Back up to the second floor with reprogrammed key cards. The smell had not improved. Once again, key cards would not work. Third strike! Back to the front desk. I asked for a refund and said we would be finding other accommodations. The gentleman at the desk was actually quite congenial and understanding and agreed to refund my 2 nights stay immediately. At least he was a pleasant person, and the lobby was being mopped and freshened. We left immediately!!
Cherie
Stayed 2 nights in Oct 2025