8/10 Good
Alan
Sep 18, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so great, wait until construction is finished.
I would not stay at this hotel again until they complete their construction project. Not their fault, but we had to walk with our luggage around three sides of the large building to find the temporary entrance while our car was illegally parked as there were no open spots. When we checked in, they charged an additional $50 for incidentals of which $20 was a bar credit and another portion was credited towards a rental bike in case you wanted to get run over in their busy streets. Additionally, they gave me a room that was still unmade at 3:30 in the afternoon. Reception apologized profusely and gave me another room down the hallway right next to the elevator. I was already unpacked when I heard what sounded like a freight train. It was the elevator passing my room on the metal track. As I was only there for one night, I put up with that noise as it was quiet all night until about 6 in the morning when the noise woke me up. Also, the streaming feature was not working on the TV, so I delayed watching Netflix until a repair person reset the system. Also, the temporary bar is not amazing. It is like setting in your basement having a drink. The bartenders and the drinks were good. In summary, of the 6 hotels we stayed in during our 8-day trip down the coast, I thought this famous hotel would be the most amazing. It was not. The location is great, and I think it will be fine once the construction is completed in the near future.
Alan
Stayed 1 night in Sep 2025
