The property was extremely dirty and clearly run down. Our room had black mold, stained sheets, chipping paint in the shower, and an overall feeling of neglect. Doors didn’t close smoothly, and the grounds looked poorly maintained.
To make matters worse, our toilet stopped working, and we were forced to move rooms at midnight, which is unacceptable after a long day of travel. Even more concerning, the phone in the room was not connected, and we were told this was “normal” due to ongoing renovations. Not having a working phone in the room, especially during an issue late at night, felt unsafe and unprofessional.
Renovations are not an excuse for unsanitary conditions or non-functioning basic amenities. This hotel is in serious need of proper maintenance and cleanliness standards. I would not recommend staying here