Compare Hotels with Suites in Japantown

"Was not what we were expecting had people yelling in the middle of the night arguing slamming doors "

"The towels seem dirty"

"The room was clean, the staff was great, everything we wanted to go to was within walking distance and no issues with Wi-Fi"

"In need of updates, great staff, breakfast options and location. Rooms need updating; beds, toiletries brands. "

"They advertise a heated pool, there is no pool. It looks like its been under construction for years. Toilet did not flush, when I asked for it to be fixed, I received push back from the staff. Urine should not be able to clog a toilet; they finally fixed it. TV was full of static. bathroom door did not close. Elevator was never swept, if you have dust allergies do not enter the elevator. Fire alarm going off for no reason, had to evacuate and made us late for our show. "

"Beautiful room with great views. Terrible receptionist encounter. Parking is very pricey but that’s just because it’s SF. "