Compare Cheap Hackensack Independent

"Room was very clean, all staff were friendly and helpful. A/C could have been cooler and had to run the shower for 5 mins to get the hot water but other than that I was very happy with my room."

"Loved the happy hour, staff was amazing, very helpful and friendly. Shout out to Fehat best bell boy ever "

"The room was clean but very basic. No major complaints besides the location being in a somewhat dirtier area. They also charge you for every little thing in the room. No regrets but wouldn’t necessarily book again."

"It was so great thank you! "

"Pay attention to what you’re charged! I loved the hotel experience itself. The facilities were beautiful, the room was comfortable and extremely clean, and the staff were wonderful. I can't give a full 5-star review because I was charged for a bottle of wine that I neither asked for, received, nor charged to the room. I discovered this after leaving - we were late for our flight and had to rush - and I called within a few hours to dispute the charge, leaving a message. I subsequently called again and sent two email messages to accounts receivable - and as of today, six weeks later, I have not received a single response. I'm quite disappointed, as every other part of the experience was wonderful. But I do think the property owes their guests the decency of a response to billing inquiries. "

"Comfy room, perfect for having a base following days exploring. For where it is located it was quiet in the rooms. Good to have complimentary water and bathroom amenities. It would have been nice to have a kettle, tea and coffee making facilities in the room. Staff very friendly and helpful"