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Arlo Midtown

4.0 star property

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Photo gallery for Arlo Midtown

Enjoy meals for two in a stylish dining area with a large window and outdoor patio view.
Creator video
Stairs lead to a lounge area with a seating space and vertical gardens.
Relax in this stylish living room with a sofa, chair, and ottoman, surrounded by framed artworks and a unique accent wall.
Enjoy a city view from the large windows, with a compact bed area and a small bedside table featuring a plant.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
351 West 38th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(37 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Urban)

8.8 out of 10
Excellent
(131 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Terrace

10.0 out of 10
Exceptional
(12 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City) | View from room

Room, 1 King Bed (City)

9.0 out of 10
Wonderful
(204 reviews)
  • 170 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

8.2 out of 10
Very good
(19 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(379 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible

Room, 2 Double Beds, Mobility Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Mobility Accessible

7.6 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

8.8 out of 10
Excellent
(189 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Arlo)

Suite (Arlo) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite (Arlo)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible, Terrace

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible)

Room, 1 King Bed, Mobility Accessible (Accessible) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible (Accessible)

9.2 out of 10
Wonderful
(50 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in New York (Manhattan), Arlo Midtown is within a 10-minute walk of Madison Square Garden and Times Square. .This hotel is 0.4 mi (0.6 km) from Jacob K. Javits Convention Center and 0.5 mi (0.8 km) from Broadway.

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Empire State Building - 16 min walk - 0.9 miles
  • Rockefeller Center - 16 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • Blue Ruin
  • ‪Taqueria Diana - ‬2 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Arvaci coffee - ‬3 min walk
  • ‪Cafe Aroma - ‬1 min walk

About this property

Arlo Midtown

Hotel with a rooftop terrace, a short walk to Madison Square Garden
Arlo Midtown offers 489 accommodations with safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 489 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's bar/lounge, Atrium Bar, for lunch or dinner, or grab snacks at the coffee shop/cafe. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Atrium Bar - This lobby lounge serves lunch and dinner.
Coffee Bar - Onsite coffee shop. Open daily.
Breakfast Room - Onsite restaurant. Open daily.
ART Midtown - Onsite rooftop bar. Reservations are required. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 55 per day)
  • Secured, covered valet parking on site (USD 70 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ART Midtown
  • Atrium Bar
  • Breakfast Room
  • Coffee Bar

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 55 per day
  • Covered valet parking fee: USD 70 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3997 out of 5665 reviews
Rating 8 - Good. 1134 out of 5665 reviews
Rating 6 - Okay. 321 out of 5665 reviews
Rating 4 - Poor. 108 out of 5665 reviews
Rating 2 - Terrible. 105 out of 5665 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks Arlo

Very helpful that we could check our luggage early
Stayed 1 night in Apr 2025

10/10 Excellent

Priscilla

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, news to take time to use more of the facilities next time
Stayed 2 nights in Apr 2025

8/10 Good

Matthew Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and location were excellent. Some things need improving or updating. Towels were poor quality and small. There were small marks and damage in various parts of the room.
Stayed 6 nights in Apr 2025

8/10 Good

malene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Tiffany Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel! The bathroom and bedroom were quite spacious for NYC and the balcony was beautiful! Will definitely stay here again next time I'm in town!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & late check was perfect
Stayed 3 nights in Apr 2025

4/10 Poor

Scot

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ibrahim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property very very very clean, rooms aren’t the biggest but in midtown you’re not going to be able to get villas, view was unreal, and the location was amazing honestly, Ken and everyone was so helpful and kind, will definitely definitely stay here again and hopefully soon. Only side note, the room cleaning wasn’t the greatest, regularly the bed wasn’t made and room wasn’t tidied, apart from that, everything was top notch
Stayed 7 nights in Apr 2025

10/10 Excellent

James, saint paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property, great views, restaurant/room service with excellent food and cocktails...very enjoyable stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cat

Stayed 1 night in Apr 2025

10/10 Excellent

Sharell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Oyinloluwa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I spent the weekend at Arlo for spring break. From check-in, to getting our car parked, the restaurant and room itself, everything was amazing. I'd definitely recommend Arlo Midtown.
Stayed 2 nights in Apr 2025

6/10 Okay

Anna

Traveled with partner
Liked: Amenities
A few hooks and things were broken in the room. But it does the trick! The chromecast doesn’t work on rhe tv and I feel like that is so you have to spend 20 plus dollars on the movies they offer.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jhee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location. Rooms clean and well equipped. Staff friendly and helpful. Overall great value for money and would definitely return
Stayed 7 nights in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Apr 2025

6/10 Okay

Brittany

Traveled with family and small children, Traveled with family
Room was terribly small. No one offers to help bring luggage to the room. They said they’d text when room was ready, but they never did. Was supposed to be in a “high floor” and got floor 9. Blinds don’t lay flush to the windows and there are no shades so we had to lean items against the blinds to try and keep light out.
Stayed 2 nights in Apr 2025

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 6 nights in Mar 2025

10/10 Excellent

Stephanie Arron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff was helpful and cheerful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Babymoon stay

We had a wonderful stay here at the Arlo for our babymoon. It was in a great location, only a blocks away from the train station. It was only a few blocks away from the metro. It was walking distance to Broadway. The gym is very clean and spacious with up to date equipment.
Stayed 2 nights in Apr 2025

8/10 Good

katie

Stayed 4 nights in Apr 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Really enjoyed our stay at the Arlo Midtown. The location is excellent and the room was very comfortable. Slightly on the small side but still plenty of space for a couple to stay in, with lots of storage space. The bathroom was a good size and the shower was great. We also had a great view from our City View, king bed room.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for a weekend and the staff were very professional and helpful. I would stay here again!
Stayed 3 nights in Mar 2025