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Lotte New York Palace

Star Rating
4.5 out of 5

Information

Reviews

4.6 / 5Wonderful
7,629 reviews

Amenities

  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Rockefeller Center
    5 min walk
  • Popular Location
    Museum of Modern Art
    6 min walk
  • Popular Location
    Radio City Music Hall
    7 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    11 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Superior Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, View (Cathedral View)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier Room, 1 King Bed, View (Skyline)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, View (Cathedral View)

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Premier Room, 2 Double Beds, View (Skyline)

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Studio Suite, 1 King Bed with Sofa bed (Cathedral View)

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Executive Suite, 1 King Bed, Tower

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

New York

Located in New York's Midtown neighborhood, Lotte New York Palace is in the city center and near a metro station. Museum of Modern Art and Radio City Music Hall are cultural highlights, and some of the area's popular attractions include Central Park Zoo and Chelsea Piers. Traveling with kids? Don't miss Bronx Zoo and American Dream Meadowlands. Our guests love the hotel's location for the sightseeing. It's also convenient to public transportation: 51 St. Station is 5 minutes by foot and Lexington Av.-53 St. Station is 7 minutes.

What's nearby

  • Popular Location
    Rockefeller Center - 5 min walk
  • Popular Location
    Museum of Modern Art - 6 min walk
  • Popular Location
    Radio City Music Hall - 7 min walk
  • Popular Location
    Grand Central Terminal - 11 min walk
  • Popular Location
    Chrysler Building - 12 min walk

Getting around

  • New York Grand Central Terminal Station - 10 min walk
  • 51 St. Station - 5 min walk
  • New York, NY (LGA-LaGuardia) - 22 min drive

Restaurants

  • Villard – Restaurant offering American cuisine. Serves breakfast, brunch, and lunch daily.
  • Troubles Trust – Cocktail bar.
  • Tavern on 51 – Bar. Open on select days.
  • Pomme Palais – Café offering American cuisine. Serves breakfast, lunch, and light fare.

About this property

Lotte New York Palace

Family-friendly New York hotel in Midtown, walk to 5th Avenue
This smoke-free hotel features a full-service spa, a restaurant, and 3 bars/lounges. Additionally, a health club, a coffee shop/café, and a steam room are onsite. All 909 rooms feature thoughtful touches like bathrobes and slippers, along with WiFi and 24-hour room service. Other amenities available to guests include wired Internet, plasma TVs, and minibars.
Lotte New York Palace offers 909 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Plasma televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
In addition to a full-service spa, Lotte New York Palace features a health club and a steam room. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wired and wireless Internet access is available for a surcharge.
This 4.5-star property offers access to a business center and limo/town car service. This luxury hotel also offers spa services, tour/ticket assistance, and multilingual staff. Parking is available onsite for a surcharge.
Lotte New York Palace is a smoke-free property.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

Policies

Check-in

Check-in between 3 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 125 per pet, per stay
  • Dogs only

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 24 and USD 100 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 15.99 per stay (rates may vary)
  • Valet parking fee: USD 80 per night
  • Pet fee: USD 125 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • New York Palace
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel
  • Lotte New York Palace
  • Lotte Palace
  • Lotte New York Palace Hotel
  • Lotte New York Palace New York
  • Lotte New York Palace Hotel New York

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)

Parking and transportation

  • Valet parking: USD 80 per night
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 24-100 per person
  • 1 restaurant and 1 coffee shop/café
  • 3 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference center

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Plasma TV
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Nearby things to do

Activities

  • Golfing
  • Hiking/biking trails

Where to eat

  • Villard – Restaurant offering American cuisine. Serves breakfast, brunch, and lunch daily.
  • Troubles Trust – Cocktail bar.
  • Tavern on 51 – Bar. Open on select days.
  • Pomme Palais – Café offering American cuisine. Serves breakfast, lunch, and light fare.
4.6

Wonderful

5 - Excellent
5,325
4 - Good
1,687
3 - Okay
381
2 - Mediocre
147
1 - Poor
89
4.7
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.5
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Aug 2019

    1/5

    • Disliked: Staff & service, room comfort

    Disappointed

    Requested a birthday arrangement a week prior to check-in for our 6 year old. Nothing was done. Cleaning staff gave an attitude when our toddler wet the bed.

    Stayed 2 nights in Aug 2019

    4/5 Good

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities

    OK, the Lotte is and always will be an amazing hotel. The staff is exceptional, they could not have been better. However, the fitness area...under construction :( Requested a refridgerator (tip the staff) requested a coffee pot (tip the staff), need ice(?)... (tip the staff). , call guest services and they will bring to your room (tip the staff).

    Stayed 4 nights in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Aug 2019

    3/5

    • Disliked: Cleanliness, staff & service, amenities

    The room was not cleaned properly; dust on the night table and on the phone in the bathroom. No amenities for ladies; no cotton ball nor Q-tips. No fan in the bathroom. Staff talk a loud in the hall way, not minding the guests in the room and cleaning carts are left in the hall way without the staff attending quite a long time.

    Stayed 3 nights in Aug 2019

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