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Hyatt Grand Central New York

4.0 star property

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Pool
Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Lobby
Lounge
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
$263
$226 nightly
$263 total
Total with taxes and fees
Apr 12 - Apr 13

Explore the area

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109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Place, Grand Central Terminal
    ‪2 min walk‬
  • Place, 5th Avenue
    ‪5 min walk‬
  • Place, Rockefeller Center
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds

8.4 out of 10
Very good
(409 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

8.4 out of 10
Very good
(278 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(143 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(98 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(41 reviews)
  • City view
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, City View

7.8 out of 10
Good
(194 reviews)
  • City view
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View

7.6 out of 10
Good
(45 reviews)
  • City view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(17 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(47 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Bathtub

8.2 out of 10
Very good
(35 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Corner

Suite, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Corner

8.0 out of 10
Very good
(39 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

  • City view
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Suite

7.4 out of 10
Good
(3 reviews)
  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite

7.0 out of 10
Good
(2 reviews)
  • 1400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Bedrooms, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 900 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property
The Westin New York Grand Central
Manhattan
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 3,775 reviews
$234 nightly
The price is $274
Apr 9 - Apr 10
Total with taxes and fees
The Westin New York Grand Central

About the neighborhood

New York

With a stay at Hyatt Grand Central New York, you'll be centrally located in New York, steps from Grand Central Terminal and 6 minutes by foot from 5th Avenue. .This hotel is 0.4 mi (0.6 km) from Bryant Park and 0.6 mi (0.9 km) from Rockefeller Center.

What's nearby

  • Grand Central Terminal - 2 min walk - 0.1 miles
  • Chrysler Building - 2 min walk - 0.1 miles
  • 5th Avenue - 5 min walk - 0.3 miles
  • Bryant Park - 6 min walk - 0.4 miles
  • Rockefeller Center - 8 min walk - 0.4 miles

Getting around

  • Grand Central - 42 St. Station - 1 min walk
  • 5 Av Station (W. 42nd St.) - 6 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Pershing Square - ‬2 min walk
  • ‪Grand Hyatt Grand Club - ‬1 min walk
  • ‪Omusubi Gonbei - ‬2 min walk
  • ‪Juice Generation - ‬2 min walk
  • ‪Gregory’s Coffee - ‬3 min walk

About this property

Hyatt Grand Central New York

Hyatt Grand Central New York offers 1298 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1298 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, wedding services, and a ballroom.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in New York? This hotel has 18370 square feet (1707 square meters) of space consisting of a conference center and 26 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 26 meeting rooms
  • Computer station
  • Conference center (18,370 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Roll-in shower (56 inches wide)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 65 for adults, and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3425 out of 6595 reviews
Rating 8 - Good. 1458 out of 6595 reviews
Rating 6 - Okay. 941 out of 6595 reviews
Rating 4 - Poor. 413 out of 6595 reviews
Rating 2 - Terrible. 358 out of 6595 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

nicola

Liked: Cleanliness, amenities, property conditions & facilities
No hot water in the sink for entire stay.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff
Stayed 3 nights in Jan 2026

8/10 Good

Sylvia

Stayed 4 nights in Jan 2026

10/10 Excellent

Marilyn, Arlington

Stayed 3 nights in Jan 2026

4/10 Poor

Andrea

Stayed 4 nights in Jan 2026

10/10 Excellent

Miguel Angel Villanueva

Stayed 1 night in Jan 2026

8/10 Good

bonnie

Stayed 4 nights in Jan 2026

8/10 Good

Elisa

Traveled with family
Liked: Cleanliness
Our rooms were ready early which was very convenient. However, I booked 2 rooms (one for my son) and requested adjoining or connecting.They were on separate sides of the same floor, multiple hallways between. Also, I was disappointed there were no glasses in the room, not even plastic cups. And when I requested glasses at the front desk, I was told to go to the market. The market then wanted to charge me 82 cents per cup. Otherwise, the hotel is nice with a great location in midtown.
Stayed 1 night in Jan 2026

10/10 Excellent

ana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 4 nights in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Nice lobby
Stayed 3 nights in Dec 2025

6/10 Okay

Richard

Sales
Stayed 3 nights in Dec 2025

4/10 Poor

Mohammed

Traveled with partner
Disliked: Cleanliness
The location of this hotel is prime, and unfortunately that is the only positive I can share. When it comes to room cleanliness, my experience was extremely disappointing and honestly alarming. The room was not properly cleaned at all. There was a used tissue behind the garbage bin, chip crumbs on the floor beside the bed, and thick dust everywhere—on surfaces, furniture, and counters. It was very clear that the carpets had not been vacuumed and the bathroom counters hadn’t been wiped down. I actually used a towel to wipe the counter myself, and the amount and thickness of dust that came off was mind-blowing. We called concierge and specifically asked for the room to be cleaned, yet nothing was done aside from making the bed and replacing towels. None of the actual cleanliness issues were addressed, which shows a complete lack of attention to detail. To make matters worse, I opened a “clean” towel only to find a brown/reddish stain on it. I’ve stayed at many Hyatt properties and have never had an experience like this. This is, without question, the dirtiest Hyatt location I’ve ever stayed at. I’m not someone who ever writes negative reviews, but this situation is not acceptable. The lack of care from housekeeping is very concerning and made me question whether the bed linens had even been properly changed—how can guests trust they’re sleeping in a clean bed under these conditions?
Stayed 2 nights in Jan 2026

10/10 Excellent

Valerie

Stayed 4 nights in Dec 2025

8/10 Good

Peter

Stayed 4 nights in Dec 2025

10/10 Excellent

Dana

Stayed 3 nights in Jan 2026

10/10 Excellent

Darlene

Stayed 5 nights in Dec 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location clean and nice rooms. Personnel at the front desk and bell luggage area not friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Theodora

Stayed 5 nights in Dec 2025

8/10 Good

Ramiro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good Reception needs some attitude help But overall good
Stayed 4 nights in Dec 2025

10/10 Excellent

jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location is great staff is very helpull….
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very nice and a great location. Rooms were clean, staff was friendly, close to a ton of restaurants and shopping inside Grand Central Station. With it being connected to Grand Central Station you have convenient access to the Shuttle to Time Square and the 6 train to go uptown and downtown. Will stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

XIONELL

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service
Room was clean. Staff was friendly.
Stayed 2 nights in Dec 2025

6/10 Okay

Jennyfferth

The bathrooms in the rooms smelled moldy, but the check in staff were very nice a quickly checked us in to a different room. The staff was very professional and friendly but was dissatisfied with the cleanliness of the room.
Stayed 3 nights in Dec 2025

4/10 Poor

gary

Stayed 6 nights in Dec 2025