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Hyatt Grand Central New York

4.0 star property

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Photo gallery for Hyatt Grand Central New York

Lobby
Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Pool
Dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Grand Central Terminal
    ‪2 min walk‬
  • Times Square
    ‪12 min walk‬
  • Rockefeller Center
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Double Beds

  • City view
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite

  • 1400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Bedrooms, City View

  • City view
  • 900 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, City View

  • City view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View

  • City view
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Corner

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Suite

  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

  • City view
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, City View

  • City view
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

The Westin New York Grand Central

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (3097)
The price is $229
per night
$297 total
includes taxes & fees
May 11 - May 12
The Westin New York Grand Central

About the neighborhood

New York

With a stay at Hyatt Grand Central New York, you'll be centrally located in New York, steps from Grand Central Terminal and 6 minutes by foot from 5th Avenue. .This hotel is 0.4 mi (0.6 km) from Bryant Park and 0.6 mi (1 km) from Broadway.

What's nearby

  • Grand Central Terminal - 2 min walk - 0.1 miles
  • Broadway - 12 min walk - 0.7 miles
  • Times Square - 12 min walk - 0.7 miles
  • Rockefeller Center - 13 min walk - 0.7 miles
  • Empire State Building - 13 min walk - 0.7 miles

Getting around

  • Grand Central - 42 St. Station - 1 min walk
  • 5 Av Station (W. 42nd St.) - 6 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Juice Generation - ‬1 min walk
  • ‪Omusubi Gonbei - ‬2 min walk
  • ‪Cipriani 42nd Street - ‬1 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪Cafe Grumpy - ‬2 min walk

About this property

Hyatt Grand Central New York

Pet-friendly hotel with a 24-hour fitness center connected to a shopping center in New York
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 1298 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, wedding services, and a ballroom.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in New York? This hotel has 18370 square feet (1707 square meters) of space consisting of a conference center and 26 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 26 meeting rooms
  • Computer station
  • Conference center (18,370 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Roll-in shower (56 inches wide)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 65 for adults, and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2336 out of 4953 reviews
Rating 8 - Good. 1174 out of 4953 reviews
Rating 6 - Okay. 761 out of 4953 reviews
Rating 4 - Poor. 369 out of 4953 reviews
Rating 2 - Terrible. 313 out of 4953 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jose Jr

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay at close to grand central terminal
Stayed 3 nights in Mar 2025

10/10 Excellent

Tatiana

Stayed 2 nights in Jan 2025

8/10 Good

Joy

Traveled with family
Liked: Cleanliness, staff & service
Clean and quiet, but the heat would not turn off. The thermostat didn’t work. We were advised to open a window. Staff was very friendly.
Stayed 1 night in Jan 2025

4/10 Poor

jangho

Traveled with family
Disliked: Staff & service, property conditions & facilities

Disappointing

I guess the hotel was trying to cut fixed cost; no shower gel, no conditioner, no small facial tower. Had to ask for shower gel. Found the refrigerator was turned off. Had to go down to in house convenient store to get water. This is the first time stayed at Hyatt. I dont think i will try it again. Btw, didnt get shower gel after all.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was completely terrible from checkin to checkout. The checkin lady was extremely rude she charged my credit card for fees and deposit without explaining and when trying to inquire she was aggressive. Then during our stay housekeeping services were very slow. And you had to ask for everything. Nothing is in the rooms even the most basic stuff. We asked for slippers they said sorry we don’t have any available. No water in rooms you have to go down and grab it before 11 also no room service whatsoever. Every time you have a guest you have to go down to hotel entrance to let them enter which was so inconvenient. Day of check out I asked for a porter to get my bags down when asked if I could keep my bags they said there is a charge for that while being extremely rude. Called manager no help as well. Will never go there again and I don’t recommend. The only positive is the location
Stayed 3 nights in Jan 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were very friendly. There is no water in the rooms and none available to purchase once the shop closes.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

yosaner

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

6/10 Okay

Hector

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk personnel need frequent trainning on costumer service. Heat in the room didn't work well, room cleaning sub optimal. Very convenient location.
Stayed 3 nights in Jan 2025

6/10 Okay

Dilash

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
Needs reno
Stayed 4 nights in Jan 2025

10/10 Excellent

Wendy

Traveled with family
The bathroom was not clean
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip

All went well and hotel was helpful and friendly
Stayed 2 nights in Jan 2025

6/10 Okay

Glenton, Westmoreland

6/10 Okay

Jackie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Super annoying that there wasn't a coffee maker in the room. Ridiculous. Also, the ice machine on our floor wasn't working, and it wasn't fixed even after notifying staff. Finally, not having any water bottles provided in the room was also ridiculous. This hotel is worth it only because of its location--everything else is subpar. With the exception of the gym, which is surprisingly nice.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisachy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Xiao, Stamford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy, Bushkill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

April

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Gennesis

Disliked: Cleanliness, staff & service, property conditions & facilities
The experience was not great. They gave me the wrong room that I didn’t book. The room was not that clean. Heat took forever. The water took forever to warm up! Customer service wS terrible when checking in
Stayed 2 nights in Jan 2025

8/10 Good

Yehudi

Stayed 1 night in Jan 2025

10/10 Excellent

David R

Stayed 2 nights in Jan 2025

10/10 Excellent

Chelsey

Stayed 2 nights in Jan 2025