Compare Hotels with a Wedding Venue in Illinois

"Pros - Location. You can walk to the bean, Chicago Symphony Orchestra, Michigan Ave Beautiful lobby They will store luggage for free if room isn’t ready Excellent staff Complimentary waters in your room Cons - Bathroom is dated Our air conditioning didn’t seem to do much, so we were a little stuffy. Not sure if this was an “us problem” or is common for all rooms."

"This hotel has the worst customer service I have ever experienced."

"Very good "

"It was great property, amazing location and the breakfast was fantastic. "

"Overall, the stay was decent, but there are several issues that need to be addressed by management. Room condition: The pillows were extremely flat and uncomfortable. There was a small hole in the wall near the bed, the paint on the white walls was visibly dirty, and a wall decal was peeling off. These are cosmetic issues, but they affect the overall feel of the room. Cleanliness: The bathroom floor was not clean and had a strong urine odor — this is unacceptable and needs immediate attention. Value for money: We paid an early arrival fee and an additional city fee, which made the experience feel even more disappointing given the condition of the room. To top it off, we were given a rooftop-view room that overlooked a dirty rooftop — not what you’d expect after paying extra. I hope this review helps future guests make an informed decision. I’m sharing this experience in the spirit of complete honesty."

"Our room ( 2 queens) had an adjoining room with doors separating it from bedroom. Very nice to have more space."