Compare Hotels with Shopping in Desert Hot Springs

"The pools were nice enjoyable. Send expensive for the amenities received"

"Pools are nice but only one was hot with the other three hot pools being cool"

"Pools and spas are great. That's why we go there."

"This hotel has really gone downhill. The bathrooms had black mold, the lights in the room didn’t work, the electrical system is poor, the a/c is so noisy, they don’t have a breakfast buffet anymore and the service in the restaurant at breakfast was understaffed. We sat at our table for 30 minutes before anyone even acknowledged us!! They don’t have a shuttle service anymore which was so convenient when we were headed to the tennis garden, so we ended up walking over because of the terrible traffic during the BNP Paribas Tournament. The staff had no idea how to get the tennis tournament on the television in our room which was really annoying. We were told the hotel was under new ownership so hopefully they will rectify these issues because the room rate is not worth the cost to stay with these current conditions!!"

"Property is very nice. Clean room and pleasant staff."

"Room was spacious, comfortable, and clean. Staff were very helpful, polite, and friendly."