- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay. Loved the fact that the pool was open ALL night. Or at least they allowed access to it all night (I think.....) Also SUPER impressed with Michelle the FOM and the housekeeping department as a whole. My wife took her wedding ring and 3/4 carat engagement ring off and set it by the coffee maker. We left home for LA, got all the way home and realized she had left it. She was devastated! Honestly - knowing other hotels and their notorious "We're not responsible for lost or stolen items" speech...we were pretty much expecting to hear and that they would be gone forever. Nope, the housekeeper that cleaned Room 104 was honest and turned it in to lost and found! Michelle arranged to her rings shipped to us in LA insured. That gesture alone will make us return whenever we come back to Desert Hot Springs to visit friends. Well done Aqua Soleil. Thanks for being an honest place to stay! Oh and the rooms were excellent too, fresh remodels with Elvis pictures on the wall. Very Hip.