Compare Luxury Hotels in Coachella Valley

"Yes"

"This property is under new ownership and they are not upholding basic standards of safety for guests. The outer entrance doors were without locks for my entire stay meaning anyone from outside could access the building and many times throughout my stay, the outer doors were propped open, allowing the hallways to heat up and again…no security/safety standards. In addition, my room had signs of water damage and a musty/mold smell for my entire stay, the air unit could not keep up with the heat of the hallway because doors were left open, towels were unavailable for room and pool at various times, breakfast is no longer included as it was in years past, etc. I will never stay at this hotel again!"

"I was a little disappointed on a couple things One my bed was very uncomfortable I didn't feel the mattress was great The couch that I said I'm so hard when I was watching TV that it cost me some problems later. Hot tub was okay but only half the Jets were working if less. Staff was quite nice and we left early on our stay and they refunded our resort fees back which was nice. But I would not pay more than $150 $200 a night at this place"

"Room is a little dated, especially the bathrooms. Everything worked, but the age definitely shows. A/C in the room worked well, but is a bit loud. Location is excellent and the Pool was excellent to spend the afternoon at. "

"The room was clean however the shower floor was peeling and the air unit was older and loud. The entire hotel needs significant updating "

"They need to find a pressure washer and clean the sidewalks and walkways. Filthy. I don't think the elevator has ever been cleaned. Nasty and it is the first thing you see if you aren't on the first floor. The rooms seemed clean, a bit outdated but ok. The pool and spa's were wonderful. The STAFF was the best part of the hotel. The restaurant was ok too. "