Compare Spa Resorts & Hotels in Apalachicola

"The keyless check in was a disaster, consuming much pre-arrival customer time, only to be overridden with a physical key being issued in the end. Obtaining the key required traveling to a sister hotel over a mile away. We were told "They were having internet problems". The coffee machine had a cup of stale coffee in the overflow well. There was poor communication in the room about the location of items like the ice machine. It turns out the machine was a block away in a separate building. And so it went. The bright spot was the woman managing the breakfast activity. She was very attentive and helpful, albeit too late to address the above mentioned issues. No one was available as the mentioned events were unfolding. Yes, its 2026, and we understand staffing is an issue and technology is king. Unfortunately "customer service', a reason to stay at any property, has suffered as a result. At this property it seems to have all but disappeared. The bottom line? We will not be using EXPEDIA or staying at this facility on our next visit to Apalachicola."

"Really no noise—an excellent location, close to everything. 😊"

"Real fine place in Apalachicola. I’ll be back some time soon."

"The beach is the only thing that makes the place worth it, floors are filthy bathrooms not cleaned. Specially bathroom floor looked like it had never been cleaned. Stove didn’t work was not able to cook in it after buying food to cook had to eat out."

"Room was clean but shower is dated with very low pressure. Overall stay was nice and quiet. "

"Very clean with plenty of towels! Loved the upper and lower decks - especially the loungers on the upper and the swing on the lower. The kitchen basics were there but coffee filters and a starter pack of coffee would have been appreciated our first morning. A great trip and we will definitely try and book again. "