Compare Hotels on the Lake in Alcoa

"The night front desk person took 20 minutes to come to the front desk after being called twice about a line of people waiting, then told us we had enough pillows after asking for extras (their pillows have no support). Trash bags were left out in the hall. Elevator broke down. This place looks worse and worse every time we've stayed. This will be the last time."

"Pool closed for the entire stay we were there. "

"Great breakfast, great location but poor water pressure."

"Good location, big room with nice toiletries but bathroom not super clean"

"Elevator was out and I booked through a third party and did not know until I got there at 11:00 at night. I spoke with the hotel staff the day before I arrived and they never mentioned the elevator. So I had to carry my bags up 3 flights of stairs no help from staff. "

"Location is convenient. Hotel condition is ok but could use updating/repair. We had two rooms. One was ok and one was dirty and smelled like smoke. Front desk was helpful getting a refund for the second room. They said many people are not abiding by non-smoking rules. Breakfast was above average."