Compare Cheap 5 Star Hotels

"there was no hot tub. "

"The employees here clearly take pride in their work. The room was clean, the staff were probably some of the friendliest that I have encountered at a hotel, and the breakfast was way better than most hotel breakfasts. We stayed here for the Little Rock Marathon weekend, and it was the perfect distance to walk to the race and not have to deal with parking. We would definitely stay here again!"

"The property and staff were great, however, there was an extremely loud noise inside my bathroom wall (no one from maintenance could figure it out, and they said they would have to shut room 312 down after I checked out, but didn’t offer me another room). The gym is across the street in another building, but the elevator is broke, so it took me 30 minutes just to gain access to the gym. Overall just not convenient and I slept horribly with the constant noise. Old hotel I guess. Great character and staff "

"Clean"

"Lobby was very dark. The sitting area had lights off. Very off-putting for a first impression. Walls need paint, smell of a harsh lemon cleaner or fragrance to try to smell clean was very heavy in the air. The tub faucet was cracked and not draining properly. The staff was unable to print my receipt since I booked through Expedia. Would not plan to stay here again. "

"We chose this hotel because of the history behind things. We fell in love with the place our first trip to Hot Springs and couldn’t wait to stay here the second time. First off, parking is entirely sketchy and horrible unless you have a compact car as you can even turn around, but also the entire garage is crumbling. Literally. Then the hotel, had this horrible mildew smell throughout the entire place. There were hidden fees for amenities, which weren’t even available due to construction going on. Which is never ending from what we’ve truly gathered. The workers (as in construction workers) are also SUPER sketchy and were roaming halls at all times of the night and even at one point followed us to our room until they realized a third person in our group behind us then acted like they were trying to get into “their” room which was our second room. Upon telling the front desk, the lack of customer service from the jump only continued with the comment of “what you want me to do” The rooms were so gross. The shower still had hair from another stay in it. The mold was unbearable everywhere. The sheets were stained. I can go on and on but writing this brings the anxiety back. It’s already taken me months to be able to write this. Honestly, I hope this review saves anyone from booking here. Just visit but invest your money and time elsewhere. I’ve never left a bad review, but this one cannot go without warning others. "