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The Hotel Hot Springs

3.0 star property

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Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
King Room 2 | In-room business center
Lobby
Terrace/patio
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
$106
$93 nightly
$106 total
Total with taxes and fees
Jan 29 - Jan 30

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bank of the Ozarks Arena
    ‪5 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

9.0 out of 10
Wonderful
(150 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(185 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Hot Springs

With a stay at The Hotel Hot Springs in Hot Springs (Downtown), you'll be steps from Hot Springs Convention Center and 4 minutes by foot from Hot Springs National Park. .This hotel is 0.4 mi (0.7 km) from Bathhouse Row and 2 mi (3.2 km) from Oaklawn Racing Casino Resort.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.0 miles
  • Hot Springs National Park - 3 min walk - 0.2 miles
  • Bank of the Ozarks Arena - 5 min walk - 0.3 miles
  • Quapaw Baths - 7 min walk - 0.4 miles
  • Bathhouse Row - 7 min walk - 0.4 miles

Getting around

  • Malvern Station - 30 min drive
  • Hot Springs, AR (HOT-Memorial Field) - 11 min drive

Restaurants

  • ‪501 Prime - ‬12 min walk
  • ‪Burger King - ‬11 min walk
  • ‪SQZBX Brewery & Pizza - ‬7 min walk
  • ‪Maxine's Live - ‬5 min walk
  • ‪Ouachita Bar & Grill - ‬7 min walk

About this property

The Hotel Hot Springs

Hot springs hotel with free local shuttle connected to the convention center in Hot Springs
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Satisfy your appetite for dinner at Inside Track Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves dinner only. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Self parking on site (USD 15 per night)
  • Valet parking on site (USD 21.90 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Self parking fee: USD 15.00 per night
  • Valet parking fee: USD 21.90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1165 out of 1878 reviews
Rating 8 - Good. 436 out of 1878 reviews
Rating 6 - Okay. 167 out of 1878 reviews
Rating 4 - Poor. 71 out of 1878 reviews
Rating 2 - Terrible. 39 out of 1878 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Britt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. The staff was very friendly. Robbin took us downtown and gave us some good suggestions on restaurants. Bridgette was very helpful checking us in and checkout. There were a few other staff members we encountered that were very friendly. Everyone seemed happy to be there. We will definitely stay at the Hotel Hot Springs again!
Stayed 3 nights in Oct 2025

6/10 Okay

KATHRYN

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Check in was a nightmare. Staff was slow and answering phone calls rather than assisting guests in line. No place to park to unload. Parking garage is expensive and two blocks away. Breakfast is not complimentary. Very disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

Aimee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Wait staff at restaurant was friendly. Rooms clean. Fresh towels and bed made daily. Free, hot continental breakfast daily.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jerry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Place
Stayed 1 night in Oct 2025

8/10 Good

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The HSH pros- in a great location and very nice and accommodating staff. Beds are pretty comfy. Cons- it’s getting tired. They did an update years ago, and it’s time for another one. Our room did not seem fully clean, but it was much better than the first room we were given that smelled like someone had taken a big crap and left it, and a baby roach was crawling in the bathroom. Parking is also a nuisance since the City of HS put in the pay meters. But if you park after 7 pm and get out by 8 am, it’s free. There’s a small free lot next to the hotel that’s great if you can get a spot and $20 per day valet if that’s your style. Walls are paper thin- there was a family next to us. Never saw or spoke with them, but I can tell you it’s a family and some info about them since I could clearly hear them through the walls as though they were in our room. That only happened one night, though. It’s a good hotel if you want to explore the historic downtown and bathhouse area. Hopefully they will update it again soon.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here about 10 times now over the years and nothing beats this place. Not even The Waters. Love you guys!!
Stayed 4 nights in Oct 2025

6/10 Okay

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was reasonably clean. I did see some areas, corners, etc..that need attention. The main problem is the parking. You can valet for approx. $20 a day, or park in the garage- which is not connected to the hotel and requires a walk down the street, for approx. $14 a day. The breakfast area was clean and well stocked, typical hotel type breakfast. The staff were very kind and helpful. The first night they put us in a small room with the A/C blowing straight onto the bed. They brought us an extra blanket as we requested. The next day we requested a room change- they were very helpful in accommodating us. I probably would not stay here again due to the parking situation, but it wasn’t a bad stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Erica

Stayed 1 night in Oct 2025

8/10 Good

Larry

Stayed 2 nights in Oct 2025

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was cold. We left some items in the room when we checked out. We called to check about the items we left and were told that we had to go to a website to find out anything. They refused to say if anything was found.
Stayed 2 nights in Oct 2025

8/10 Good

Kerry, Dallas

Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed in the National Park. My grandson loved the tower and the view of the mountains however. The hotel was one of the best we've stayed in. Loved the spacious bathroom and the shower was so nice and the convenience of shower gel and shampoo. The hot breakfast was very good. I highly recommend this place
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk manager was amazing, and so was the rest of the staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Traci

Stayed 1 night in Sep 2025

10/10 Excellent

Deena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, especially for the price. It was a perfect location for walking in Hot Springs. The staff were all super friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean. The staff was extremely helpful and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

cindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Will stay again

Great hotel. Clean friendly. Best breakfast we have ever had. Bar was nice. Only a few blocks from town
Our view from our room
Stayed 1 night in Oct 2025

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Chris was extremely helpful for shuttling us and at breakfast. Very attentive and friendly. Chris who worked the hotel bar was also great. Gave us alot of history about hot springs and cool places to go and see. Very helpful and accommodating.
Stayed 4 nights in Oct 2025

8/10 Good

karen, Walnut grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the convention center which I was attending conferences there
Stayed 3 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness
This is our 3rd. stay at the hotel hot springs, we love the location, clean rooms, and complimentary breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

TAMMA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great hotel, with
Stayed 2 nights in Oct 2025