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The Hotel Hot Springs

3.0 star property

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Lobby sitting area
King Room 2 | In-room business center
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
$148
$129 nightly
$148 total
Total with taxes and fees
Apr 12 - Apr 13

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bathhouse Row
    ‪7 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

9.0 out of 10
Wonderful
(161 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(190 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Lobby
Embassy Suites by Hilton at Hot Springs Convention Center
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  • Pool
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  • Pet friendly
  • Restaurant
4.3 out of 5, Excellent, 1,134 reviews
$127 nightly
The price is $145
Apr 22 - Apr 23
Total with taxes and fees
Embassy Suites by Hilton at Hot Springs Convention Center

About the neighborhood

Hot Springs

With a stay at The Hotel Hot Springs in Hot Springs (Downtown), you'll be steps from Hot Springs Convention Center and 4 minutes by foot from Hot Springs National Park. .This hotel is 0.4 mi (0.7 km) from Bathhouse Row and 2 mi (3.2 km) from Oaklawn Racing Casino Resort.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.0 miles
  • Hot Springs National Park - 3 min walk - 0.2 miles
  • Bank of the Ozarks Arena - 5 min walk - 0.3 miles
  • Quapaw Baths - 7 min walk - 0.4 miles
  • Bathhouse Row - 7 min walk - 0.4 miles

Getting around

  • Malvern Station - 30 min drive
  • Hot Springs, AR (HOT-Memorial Field) - 11 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪501 Prime - ‬12 min walk
  • ‪Pho House - ‬15 min walk
  • ‪Arlington Lobby Cafe - ‬12 min walk
  • ‪Capachi’s Coffee & Tea - ‬2 min drive

About this property

The Hotel Hot Springs

The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Satisfy your appetite for dinner at Inside Track Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves dinner only. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Self parking on site (USD 15 per night)
  • Valet parking on site (USD 21.90 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Self parking fee: USD 15.00 per night
  • Valet parking fee: USD 21.90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1192 out of 1939 reviews
Rating 8 - Good. 450 out of 1939 reviews
Rating 6 - Okay. 182 out of 1939 reviews
Rating 4 - Poor. 73 out of 1939 reviews
Rating 2 - Terrible. 42 out of 1939 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast had everything I enjoy. Hotel bar is nice with live music and friendly staff. Only complaint is the shower head needs updating.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was really clean
Stayed 1 night in Jan 2026

6/10 Okay

Gina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room in a convenient location. VIP free drink perk is nice - but what they charge for a drink in their bar is ridiculous. $42 bucks for two old fashion drinks seems extremely high. We could walk to Ohio Club and get same drinks for $28. Shuttle service to the race track and nearby hot spots was great. A breakfast option is nice to have but the food quality and options were not good. Overall we enjoyed our stay in Hot Springs but would likely look at other accommodation options for our next visit.
Stayed 3 nights in Jan 2026

6/10 Okay

Christina

Liked: Amenities
Disliked: Staff & service
More friendly and engaging
Stayed 2 nights in Nov 2025

10/10 Excellent

Shabbar Mehdi

Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Jan 2026

8/10 Good

Rachael

Liked: Staff & service, property conditions & facilities
Our first room was visibly filthy and we had to request another (garbage on the floor, chunks of dirt). The second room was great. Walking distance to Bathhouse Row; I was glad that we were not paying for the breakfast as it was pretty lackluster. I hope the menu will substantially improve when they implement the planned additional charges in 2026.
Stayed 3 nights in Dec 2025

6/10 Okay

Billy

Traveled with group
Liked: Staff & service, amenities
Everyone was courteous. Beds comfortable. Bug in the bathroom. Shower was the worst. Had to turn shower on from wrong side. Had to get in and turn on and scald or freeze till getting temp adjusted. Towel holder on wrong side.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel were top-notch. We had a bad experience at a home we rented and were able to book a room and check in early. If we visit Arkansas again, we’ll be back!
Stayed 3 nights in Dec 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel Hot Springs was an excellent place to stay! Great rooms and walkable for downtown. Excellent workers as well!
Stayed 3 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Good spot and people where friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

6/10 Okay

Dennis

Liked: Staff & service
Disliked: Cleanliness, amenities
There was only one towel in each of our rooms and we had 4 travelers
Stayed 1 night in Dec 2025

10/10 Excellent

nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is always nice!!!
Stayed 1 night in Dec 2025

8/10 Good

Larry

Stayed 2 nights in Dec 2025

10/10 Excellent

Shabnam

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean but dusty all over desks and floors.
Stayed 3 nights in Dec 2025

10/10 Excellent

ERIN

Stayed 1 night in Dec 2025

10/10 Excellent

Cathie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Jenna

Clean but needs some
Stayed 1 night in Dec 2025

10/10 Excellent

Aline

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and love the shuttle that will take you anywhere and pick you up!
Stayed 3 nights in Dec 2025

10/10 Excellent

Raymond B, Shreveport

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Excellent location. We walked everywhere we wanted to go. Food and live music on site as well!
Stayed 2 nights in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2025

8/10 Good

Poonam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the price! Breakfast is good.
Stayed 1 night in Dec 2025

8/10 Good

Guillermo

Traveled with family
Liked: Staff & service, amenities
Within walking distance of all the shops and restaurants downtown. Great view from the room. Parking is not ideal - you must park down the road in parking garage and pay a fee.
Stayed 1 night in Dec 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Everything is excellent . Clean room , friendly staff
Stayed 1 night in Dec 2025