Compare Arcade Hotels in Arkansas

"I’ve stayed at Hotel Hot Springs three times since December. The staff is always very kind and accommodating. The only recommendation I would suggest is a more in depth house keeping between guests. My friend and I found crumbs and hair in our beds the first night when we got in. We were in a double queen so it was odd that we both found things. The shower floor also looked a little dirty. On a positive note, the staff has always been accommodating and very friendly. I would not say I’ll never be back, but it might be something going forward to keep in mind. I love the shuttle option and the staff is always very willing to give recommendations!"

"Good stay"

"What's to like.., well, the view is still there if you get a room overlooking the water. There's that and that's pretty much it. I am sure 25 or 30 years ago this was a fine hotel. I'm equally sure that was the last time it was actually cleaned and kept up. I'm not slamming the employees, who were friendly and polite. But there's only so much they can do. It's the owners/ managers that have cut so many corners to maximize profits I suppose. The cleaning staff only gives everything the once over. Probably only allowed so many minutes per unit. Don't look closely at anything anywhere. The surrounding grounds aren't cleaned too often. The back patio is a total mess, tables and chairs askew and left that way for days. The landscaping is all dying out, nobody tending to it at all that I could see. But I suppose you get what you pay for, and we should have spent a little more. Next time we come to Hot Springs, we'll stay just one night in a little nicer hotel instead of two nights here. But.., if you're on a tight budget like we were, well I guess I should complain so much..."

"I am 74 years old, I travel a lot and I have never seen an hotel so horrible in my life. What a shame."

"Nice, clean hotel. My room AC didn't work for most of my stay. I was literally pouring sweat at one point and constantly taking a shower. The awesome woman at the front desk able to go up to my room and fix whatever issue it was and controlled it with the computer at her desk. I would definitely stay at this hotel again, but I'd have to make sure my AC was working first. Everything else was great."

"Room was clean, liked the king suite-style layout. Only complaints: mini fridge did not work, shower curtain is too short so it gets water all in the floor. Cosmetic thing but bathroom paint from recent remodel not a great job."