Compare Cheap Hotels in Zama Quintana Roo

"The hotel was beautiful with the rooms built in a square around a dense jungle garden. There were two lovely pools - one in the garden and one on the rooftop. We had a beautiful contemporary room, well in fact a suite with two bedrooms and lounge/diner thanks to our VIP upgrade. The staff were very professional and helpful. We can’t comment on the restaurants as we didn’t use them. We were delighted with our stay. "

"We had a great experience at Secrets Tulum. The room was impeccable and the service was top notch. We enjoyed the spa services, especially the hydrotherapy session. I would give the food 8/10, our favorite restaurants were Jasmine and Portofino. This resort's atmosphere was all about the chill vibes and relaxation; we loved evey minute of it. I would recommend this resort to family and friends. "

"I cannot say enough wonderful things about this little hidden gem of a hotel. The ambience is magical, the food is extraordinary, and the staff is wonderful. They truly did everything to make our stay fantastic. We stayed in the Orchid Room, which is a simple studio suite that has an amazing charm to it. The structure is almost a polished concrete "igloo", with smooth flowing curved lines. This is built directly into and around the trees which form the center open plaza of the hotel. The suite opens onto a private patio deck that overlooks this plaza and the swim-up pool/bar and restaurant below. You can enjoy a drink or meal as beautiful birds light on the trees in the open air. We tried multiple items on the menu over five days. Every single dish was fantastic. The continental breakfast with yogurt and fresh fruit was fabulous. The Huevos Rancheros, Salmon, and Risotto were all excellent as well. All this is enough. But the thing most special about Orchid House is the staff. Antonio, Jose, Luis, and especially the manager Frank (Frank deserves a special mention) were superbly hospitable and made our stay everything it could be. Housekeeping was special, to say the least. We were celebrating a birthday and anniversary, and every day we would return from our travels to find the room decorated celebrating the event with creative bath towel designs; swans, rose petals, candles, and congratulatory messages. You're just not gonna get this kind of special service in a chain."

"Best layout for an active trip, the top floor rooms have access to pool bar and awesome gym . Rooms near to the doors are abit noisy from the bar there sometimes so get rooms slightly further away but on the top floor . "

"Place was great. Restaurant was so clutch. Staff was amazing. Great communication."

"Property is in great condition. Cleanliness all thru out. Surrounding area is also clean, safe, pet friendly and walking distance to all your needs. Very relaxing."