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3.5 of 5 guest rating
Room type Options Nightly price Book
Exclusive Apartment, 2 Bedrooms, Private Bathroom, Garden View
1313 square feet
1 King Bed, 2 Twin Beds and 1 King Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Other room types
Deluxe Apartment, 3 Bedrooms, Private Pool, Garden View
2314 square feet
1 King Bed, 4 Twin Beds and 1 King Sofa Bed
Room sleeps 8 guests
(up to 7 children)
Select dates to see price
Deluxe Apartment, Multiple Beds, Private Pool, Garden View
969 square feet
2 Twin Beds and 1 King Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Deluxe Studio, 1 King Bed with Sofa bed, Private Pool, Garden View
1163 square feet
1 King Bed and 1 King Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Exclusive Apartment, Multiple Beds, Ensuite
1023 square feet
2 Twin Beds and 1 King Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Exclusive Studio, 1 King Bed with Sofa bed, Garden View
807 square feet
1 King Bed and 1 King Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Apartment, 2 Bedrooms, Private Pool, Garden View
1776 square feet
1 King Bed, 2 Twin Beds and 1 King Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Premium Apartment, 2 Bedrooms, Private Pool, Garden View
2303 square feet
1 King Bed, 2 Twin Beds and 1 King Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Exclusive Apartment, 4 Bedrooms, Garden View
3100 square feet
2 King Beds, 4 Twin Beds and 1 King Sofa Bed
Room sleeps 10 guests
(up to 9 children)
Select dates to see price
Premium Apartment, Multiple Beds, Private Pool, Garden View
1658 square feet
2 Twin Beds and 1 King Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Premium Double Room, 1 King Bed, Private Pool, Garden View
786 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Exclusive Double Room, 1 King Bed, Garden View
484 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 2 outdoor pools and full-service spa

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Copal Tulum Hotel in Tulum, you'll be within a 15-minute drive of Tulum Beach and Tulum National Park. This 4.5-star hotel is 4 mi (6.4 km) from Tulum Mayan Ruins and 3.3 mi (5.2 km) from Playa Paraiso.

Make yourself at home in one of the 85 air-conditioned rooms featuring Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. This hotel also features complimentary wireless Internet access and concierge services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Copal Tulum Hotel features 2 outdoor swimming pools and a 24-hour fitness center. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Copal Tulum Hotel is a smoke-free property.

  • Express check-in
  • Number of outdoor pools - 2
  • Elevator
  • Fitness facilities
  • Number of poolside bars - 1
  • Full-service spa
  • Firepit
  • 24-hour front desk
  • Spa treatment room(s)
  • Express check-out
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Swimming pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Fully fenced
  • Laundry facilities
  • Total number of rooms - 85
  • 24-hour fitness facilities
  • Garden

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Copal Tulum Hotel offers 85 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Memory foam beds feature down comforters and premium bedding. 43-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • Yard
  • Ceiling fan
  • Desk
  • Premium bedding
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Memory foam mattress
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Netflix
  • Soap
  • Shampoo
  • Toilet paper
  • Chef
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Deck or patio

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Copal Tulum Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a 24-hour fitness center.

Spa Services

The Healing Spot has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in hallways
  • Handrails in stairways

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Breakfast fee: between MXN 320 and MXN 320 for adults, MXN 320 and MXN 320 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Copal Tulum Hotel Hotel
  • Copal Tulum Hotel Tulum
  • Copal Tulum Hotel Hotel Tulum

We should mention

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

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