Located in Tulum (Zama), Xambé is within a 10-minute drive of Tulum Beach and Tulum National Park. .This aparthotel is 3.6 mi (5.9 km) from Playa Paraiso and 3.7 mi (6 km) from Tulum Mayan Ruins.
Xambé offers 28 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 28 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a banquet hall.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Property amenities
Pool/Spa
Outdoor pool
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Coffee/tea maker
Bedrooms
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Window screens
Entertainment
55-inch smart TV with digital channels
Laundry
Laundry facilities
Work spaces
Desk
Desk chair
Comfort
Air conditioning
Ceiling fan
Pets
Pet friendly
Welcoming cats and dogs only
2 pets total
Fee: MXN 1,000 per accommodation per stay
Service animals exempt from fees
Pets allowed in specific rooms
Deposit: MXN 1,000 per stay
Food and water bowls
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (35 inch wide door)
Tile flooring in room
Wheelchair-accessible path to elevator
Smoking not allowed
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Housekeeping (on request) (for a fee)
Iron/ironing board on request
Luggage storage
Mobile key entry
Tour and ticket assistance
Things to do
Bicycle parking
Bicycle rentals
Bicycle tours
Scooter/moped rentals
Ecotours nearby
Spelunking nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Mosquito nets
Fire extinguisher
General
28 units
Banquet hall
Bicycle parking
Bicycle rentals
Connecting units available
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Turn off the lights
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet deposit: MXN 1000 per stay
Pet fee: MXN 1000 per accommodation, per stay
Service animals are exempt from fees
Housekeeping fee: MXN 500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Huawei Pay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 009-047-007453/2025
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Shambé
Xambé Tulum
Xambé Aparthotel
Xambé Aparthotel Tulum
Xambé Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 71 out of 110 reviews
10 - Excellent
71
Rating 8 - Good. 15 out of 110 reviews
8 - Good
15
Rating 6 - Okay. 11 out of 110 reviews
6 - Okay
11
Rating 4 - Poor. 6 out of 110 reviews
4 - Poor
6
Rating 2 - Terrible. 7 out of 110 reviews
2 - Terrible
7
8.6/10
Cleanliness
8.4/10
Amenities
8.6/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Julie
Jan 30, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Bright and spacious rooms, kind staff, very quiet and safe hotel. The neighbourhood is also very quiet.
Lovely rooftop pool .
We'll be coming back!
Julie
Stayed 9 nights in Jan 2026
Verified
10/10 Excellent
Prashant
Jan 6, 2026
Liked: Cleanliness, property conditions & facilities, communication
Well maintained apartments
Prashant
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Eric
Jan 16, 2026
Liked: Cleanliness, amenities, communication
Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
Eric
Stayed 5 nights in Jan 2026
Verified
2/10 Terrible
Bashar
Jan 4, 2026
Disliked: Cleanliness, amenities, property conditions & facilities, communication
This place is genuinely awful. Save your money and never come here
Bashar
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Isabella
Jan 3, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
BEST STAY OF MY LIFEE.
NOT ONE ISSUE.
Romina was the absolute sweetest angel. She made our trip so swift and accommodating. We would stay here again 100000000x more it’s just based on your preference of how close to the beach you want to be
Isabella
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Shruti
Dec 31, 2025
Everything
Shruti
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Nicholas
Apr 15, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful place to stay
Nicholas
Stayed 3 nights in Apr 2024
Verified
10/10 Excellent
Jennifer
Nov 29, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
Jennifer
Stayed 9 nights in Nov 2025
Verified
10/10 Excellent
Jared
Oct 26, 2024
Liked: Cleanliness, property conditions & facilities, communication
Amazing stay thank you!
Jared
Stayed 2 nights in Oct 2024
Verified
10/10 Excellent
Kadeem
Jul 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at this property was great . I loved the personal pool that came with the grand suite & also the rooftop pool was really nice . Would definitely come back !
Kadeem
Stayed 3 nights in Jul 2025
Verified
10/10 Excellent
Uyirendiren
Apr 4, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay in Tulum
Uyirendiren
Stayed 4 nights in Mar 2024
Verified
10/10 Excellent
Marie-Andree
Feb 22, 2025
Liked: Cleanliness, property conditions & facilities, communication
Beautiful design , Zen ambiance, good and friendly services.
Marie-Andree
Stayed 2 nights in Feb 2025
Verified
10/10 Excellent
Julie
Feb 21, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious apartments, great roof -top pool well maintained, friendly staff
Julie
Stayed 14 nights in Feb 2025
Verified
10/10 Excellent
Andrew
Dec 29, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property
Andrew
Stayed 1 night in Dec 2024
Verified
10/10 Excellent
Garry
Dec 4, 2024
Liked: Cleanliness, property conditions & facilities, communication
This property looked just like the pictures & Monica at the front desk was very helpful.
Garry
Stayed 2 nights in Nov 2024
Verified
10/10 Excellent
Fan
Dec 8, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Fan
Stayed 1 night in Nov 2024
Verified
8/10 Good
Jennifer
May 28, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Brand new beautiful hotel. I loved that it was in a quiet area -- there's still construction happening nearby like most of Tulum but overall was a great stay.
Jennifer
Stayed 4 nights in Feb 2024
Verified
10/10 Excellent
jason j
Jul 5, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel and beautiful host. Super nice people. We had an amazing stay and can’t wait to return.
jason j
Stayed 5 nights in Jun 2024
Verified
10/10 Excellent
Cindy
Dec 4, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
People from reception helped me to find good places with local food 😋
Cindy
Stayed 3 nights in Nov 2024
Verified
10/10 Excellent
Oscar
Jun 10, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception was amazing and the interaction with the staff of Xambé was so pleasant!
Oscar
Stayed 3 nights in Jun 2024
Verified
10/10 Excellent
Angelika
Feb 6, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a relaxing holiday
Angelika
Stayed 21 nights in Jan 2024
Verified
10/10 Excellent
djeneba
Nov 20, 2024
Liked: Cleanliness, property conditions & facilities, communication
We loved our stay at Xambé. The place was quiet and clean, we were able to walk to the local plaza to get some wine and local food. The infinity pool was amazing and it was empty almost everytime we went up there. 10/10 stay.
djeneba
Stayed 1 night in Nov 2024
Verified
10/10 Excellent
Jason
Feb 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the rooftop pool. Only thing was the shower and wasn’t that great
Jason
Stayed 5 nights in Feb 2025
Verified
10/10 Excellent
Nahje
Oct 1, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The stay was amazing, we had so much space & it was beautifully designed. We got help with everything we needed. The location is up & coming so it isnt walkable but we got help with transportation around Tulum which helped our experience tremendously. We would definitely stay here again.
Nahje
Stayed 4 nights in Sep 2024
Verified
10/10 Excellent
Andrew
May 10, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication