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Aparthotel

Xambé

Property class: 4

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Photo gallery for Xambé

A bar area with wooden chairs and hanging wicker lamps, overlooking a pool.
Property video
A modern room with a large window, a wooden chair, a sofa, and a plant.
A bar area with stone walls, wooden chairs, and hanging light fixtures.
A modern room with a glass balcony, a wooden bench, and a bathtub.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $40
$30 nightly
$40 total
Total with taxes and fees
Nov 25 - Nov 26

Explore the area

View in a map
Avenida Central, Aldea Zama, Tulum, QROO, 77765
  • Place, Jaguar Park
    ‪3 min drive‬
  • Place, Hunab Lifestyle Center
    ‪4 min drive‬
  • Place, Dos Aguas Park
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Deluxe Apartment

A modern room with a glass balcony, a wooden bench, and a bathtub.

Deluxe Apartment

  • 1561 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment

A modern room with a large window, a wooden chair, a sofa, and a plant.

Superior Apartment

  • Garden view
  • 1561 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Apartment

A modern hotel room with a large bed, a wooden bench, a television, and a mirror reflecting the bed and a window view.

Grand Apartment

  • Garden view
  • 2260 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

A spacious bedroom with a large bed, wooden headboard, a ceiling fan, and a woven rug.

Deluxe Suite

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

A modern bedroom with a large bed, a ceiling fan, and a view of lush greenery through large windows.

Grand Suite

  • Garden view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

A modern room with a large window, a wooden chair, a sofa, and a plant.

Superior Suite

  • Garden view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A modern bedroom with a large bed, bedside tables, a wooden bench, and a view of greenery through large windows.

Deluxe Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

A modern bedroom with a wooden headboard, a large bed with multiple pillows, a textured throw blanket, and a hanging macramé wall decoration.

Grand Room

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

A modern bedroom with a large bed, wooden headboard, and a view of greenery outside.

Superior Room

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A cave-like interior with a wooden bridge over a pool, stone walls, and a warm light source.
Copal Tulum Hotel
Zama
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,003 reviews
$46 nightly
The price is $59
Nov 7 - Nov 8
Total with taxes and fees
Copal Tulum Hotel

About the neighborhood

Tulum

Located in Tulum (Zama), Xambé is within a 10-minute drive of Tulum Beach and Tulum Mayan Ruins. .This aparthotel is 3.8 mi (6.2 km) from Playa Paraiso and 12.3 mi (19.8 km) from Xel-Há Park.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Jaguar Park - 3 min drive - 1.1 miles
  • Hunab Lifestyle Center - 4 min drive - 1.4 miles
  • Dos Aguas Park - 5 min drive - 1.4 miles
  • Tulum Beach - 7 min drive - 2.7 miles
  • Tulum Mayan Ruins - 13 min drive - 4.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Coco Cafe - ‬12 min walk
  • ‪Jasmine - ‬13 min walk
  • ‪Nimeño Bakery - ‬10 min walk
  • ‪Cántaro Y Comal - ‬4 min drive
  • ‪Xibak Tulum - ‬11 min walk

About this property

Xambé

Xambé offers 28 air-conditioned accommodations with coffee/tea makers and bathrobes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 28 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a banquet hall.
Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Car recommended
  • Free self parking on site

Family friendly

  • Stroller
  • Travel crib

Food and drink

  • Coffee/tea maker
  • Water dispenser

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 55-inch smart TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 22 lbs per pet)
  • Pets stay free
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: MXN 1,000 per stay
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Tile flooring in room
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board on request
  • Luggage storage
  • Proposal/romance packages
  • Tour and ticket assistance

Location highlights

  • Near a hospital
  • Near the bay

Things to do

  • Bicycle parking
  • Bicycle rentals
  • Bicycle tours
  • Scooter/moped rentals
  • Ecotours nearby
  • Spelunking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Mosquito nets

General

  • 1 building
  • 28 units
  • 4 floors
  • Banquet hall
  • Bicycle parking
  • Bicycle rentals
  • Built in 2023
  • Housekeeping (on request)
  • No plastic water bottles
  • Some LED lighting used
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Turn off the lights

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Huawei Pay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 009-047-007453/2025

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Shambé
Xambé Tulum
Xambé Aparthotel
Xambé Aparthotel Tulum

Xambé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 164 reviews
Rating 8 - Good. 21 out of 164 reviews
Rating 6 - Okay. 13 out of 164 reviews
Rating 4 - Poor. 7 out of 164 reviews
Rating 2 - Terrible. 12 out of 164 reviews

8.8/10

Cleanliness

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay, amazing apartment beautiful
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The place is beautiful and very spacious. The only complain I would give is the water pressure wasn't the best. But beautiful place to stay, also the pool on the rooftop is very nice!
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Check-in, communication
Hotel is nice price is low (tylum is a ghosttowm) but xambe has the worse management ever Just pray you wont get any issues during your stay ... also its not a hotel no front desk only employees who dont know much
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Todo eating nut bien
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
So beautiful, what a gem! The rooftop at sunset is amazing! We had the best time just looking at all the birds in the nature. Just be aware there is no food or drink service so bring own stuff from the store.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I got a room here VERY last minute. The check-in process was extremely easy; they sent you directions to your phone. Then the people at the front desk are very kind and helpful. They took their time to explain the directions we were sent as well. The room itself was extremely clean and comfortable. I could hear the guests next door, but that did not bother me. Overall 10/10 experience. I can't wait to go back!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
It would be nice to have a person available for assistance. We waited over 45 min to get in. Unfortunately we didn't have internet/wifi access to allow us to see check in instructions prior to arriving to the hotel as the message was only sent 1 hour prior to check in. If the check in instructions are delivered morning of that would be better for guests that are from the USA as we travel with limited service. But overall, we LOVED the property! Thank you for having us!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Highest recommendation for Xambe! It is about 5 minutes outside of the heart of Tulum (between town and the beach), and therefore is tranquil and very convenient to get wherever you are going. (You will need GPS to find it, because the roads are really confusing.) The photos are completely accurate, but what they miss is the pleasure of listening and watching the wind through the jungle treetops. The hotel personnel were so friendly and helpful with their suggestions.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful property, incredible rooms for the price we paid. Front desk staff did not speak English but the concierge on WhatsApp did and was very responsive and helpful. The area around the hotel is clearly still developing but felt safe and easy to navigate. It’s halfway between the main Tulum town and the beach bars. Would come back for sure!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful place to stay
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
My only complaint will be the hot tub, It did have hot/warm water as describe in Expedia, it is basically a 4x4 pool (with only cold water)
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bright and spacious rooms, kind staff, very quiet and safe hotel. The neighbourhood is also very quiet. Lovely rooftop pool . We'll be coming back!
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Amazing stay thank you!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay in Tulum
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Well maintained apartments
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Beautiful design , Zen ambiance, good and friendly services.
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This place is genuinely awful. Save your money and never come here
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at this property was great . I loved the personal pool that came with the grand suite & also the rooftop pool was really nice . Would definitely come back !
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
BEST STAY OF MY LIFEE. NOT ONE ISSUE. Romina was the absolute sweetest angel. She made our trip so swift and accommodating. We would stay here again 100000000x more it’s just based on your preference of how close to the beach you want to be
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
This property looked just like the pictures & Monica at the front desk was very helpful.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious apartments, great roof -top pool well maintained, friendly staff
Stayed 14 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Brand new beautiful hotel. I loved that it was in a quiet area -- there's still construction happening nearby like most of Tulum but overall was a great stay.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Stayed 1 night in Nov 2024