CheapTickets Verified Review
"If this was my first and only stay at holiday inn I would never book with Holiday inns again ! The room was smelly from still wet carpet from shampooing and there was what looked like puck on entry way wall as you walk in to the room . Water pressure in the shower was way to low . There was even broken Glass behind the sliding door to the bathroom. We also were not expecting a $20 per night parking fee as that has never happened at any other stay with Holiday Inns. Even as bad as the condition of our room was that was not the worst part ! The Front Desk Clerk upon our arrival seemed hostile when he started firing off all the services that were NOT going to happen ; like no room service for our four day stay and if we needed anything like towels or toilet paper we would have to come to the front desk to get it etc. Look I know it has been tuff during Covid 19 but we spent our money for your hotel and were NOT TREATED AS WELCOME GUEST as we are accustomed to with other Holiday Inn stays around the country This stay grade F~!"
A verified traveler from Eugene, Oregon stayed at Holiday Inn and Suites Nashville Dtwn - Conv Ctr, an IHG Hotel