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La Casa de la Playa by Xcaret-All Inclusive, Adults Only

5.0 star property

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Photo gallery for La Casa de la Playa by Xcaret-All Inclusive, Adults Only

Outdoor pool, pool umbrellas, sun loungers
Poolside bar
Private spa tub
Aerial view
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • All inclusive
  • Free airport shuttle
  • Pet friendly
$2,191
$1,808 nightly
$2,191 total
Total with taxes and fees
Apr 29 - Apr 30

Explore the area

View in a map
Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710
  • Place, Xplor Theme Park
    ‪2 min drive‬
  • Place, Cenote Santa Cruz
    ‪3 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Beachfront

Suite, Beachfront | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Beachfront

9.0 out of 10
Wonderful
(4 reviews)
  • Beach view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront (Wellness)

Terrace/patio

Suite, Oceanfront (Wellness)

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Wellness)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Wellness)

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Private spa tub

Suite, Oceanfront

9.4 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View (Wellness)

Separate tub and shower, jetted tub, hydromassage showerhead, hair dryer

Suite, Ocean View (Wellness)

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | Bathroom | Separate tub and shower, jetted tub, hydromassage showerhead, hair dryer

Suite, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

On the beach, white sand, free beach cabanas, beach umbrellas
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  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.6 out of 5, Wonderful, 1,430 reviews
$922 nightly
The price is $1,119
May 3 - May 4
Total with taxes and fees
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, La Casa de la Playa by Xcaret-All Inclusive, Adults Only is by the ocean, within a 10-minute drive of Xplor Theme Park and Xenses Park. .This all-inclusive property is 2.1 mi (3.5 km) from Xcaret Eco Theme Park and 4.6 mi (7.4 km) from Quinta Avenida.

What's nearby

  • Xplor Theme Park - 2 min drive - 1.6 miles
  • Cenote Santa Cruz - 3 min drive - 0.7 miles
  • Xcaret Eco Theme Park - 5 min drive - 2.2 miles
  • Quinta Avenida - 8 min drive - 4.8 miles
  • Playa del Carmen Main Beach - 9 min drive - 5.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 59 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min drive
  • ‪The Buffete - ‬7 min drive
  • ‪Arriba Baja - ‬13 min walk
  • ‪El Xentral - ‬6 min drive
  • ‪Mercado de la Merced - ‬7 min drive

About this property

La Casa de la Playa by Xcaret-All Inclusive, Adults Only

La Casa de la Playa by Xcaret-All Inclusive, Adults Only offers 63 air-conditioned accommodations with private pools and free minibar items. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Complimentary bicycles and a complimentary water park with a lazy river and waterslides are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Treat yourself to a stay in one of the 63 individually decorated guestrooms, featuring private pools and Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a complimentary water park, an outdoor pool, and a lazy river. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
La Casa de la Playa by Xcaret-All Inclusive, Adults Only has 4 restaurants on site.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Entertainment

Onsite entertainment and activities

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Beach yoga
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Hot tub
  • Lazy river
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Waterslide
  • Wine tasting room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Built in 2021
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Netflix
  • Private pool
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa By Xcaret Carmen
La Casa de la Playa All Fun Inclusive
La Casa de la Playa by Xcaret Adults Only Hotel
La Casa de la Playa by Xcaret All Inclusive Adults Only
La Casa de la Playa by Xcaret Adults Only Playa del Carmen
La Casa de la Playa by Xcaret All Fun Inclusive Adults Only

La Casa de la Playa by Xcaret-All Inclusive, Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 202 out of 227 reviews
Rating 8 - Good. 8 out of 227 reviews
Rating 6 - Okay. 6 out of 227 reviews
Rating 4 - Poor. 5 out of 227 reviews
Rating 2 - Terrible. 6 out of 227 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2025

10/10 Excellent

Ken

Stayed 6 nights in Nov 2025

4/10 Poor

Hongyi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, relax stay
Stayed 4 nights in Nov 2025

10/10 Excellent

Norma

Stayed 1 night in Nov 2025

8/10 Good

SAMI, Las Vegas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms and the beach are amazing !
Stayed 6 nights in Nov 2025

10/10 Excellent

CLaudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, such a beautiful resort. Beautiful art throughout the resort. Amazing food.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana, FORT MILL

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely magical, the perfect getaway
Stayed 3 nights in Sep 2025

10/10 Excellent

Mauro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a dream!! The other resorts are so close by, parks as well (which are amazing!!!) staff was incredibly nice and kind. The room and view was wow. We super enjoyed our time at the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was great did not use spa
Stayed 3 nights in Oct 2025

10/10 Excellent

Felipe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
disfrutamos cada espacio de este hotel. Hermoso, tranquilo, limpio, el personal super atento, la comida ni se diga de exquisita. Definitivamente super recomendado y ya queremos volver!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jimmy, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ultimate luxury experience, overall the best hotel in the world!
Stayed 3 nights in Aug 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Stayed 4 nights in Aug 2025

10/10 Excellent

FERNANDO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
almost everything is great, except for the food in some restaurants I would give them 8 out of 10.
Stayed 5 nights in Jul 2025

10/10 Excellent

Magnolia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 3 nights in Aug 2025

10/10 Excellent

Eugenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this property, now this is my favorite place to stay in Cancun!! Every penny you spend is worth it!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge H

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible experience filled with luxury in a quiet oasis! Attentive staff, incredible property. Highly recommended
Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel, east palo alto

Stayed 2 nights in Aug 2025

10/10 Excellent

Valeria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo perfecto , la comida bien deliciosa!
Stayed 5 nights in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was a 10/10. Loved it
Stayed 3 nights in Jul 2025

10/10 Excellent

Evelyn

Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica Chanelle

Stayed 5 nights in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025