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Aparthotel

Hotel Colonial Playa del Carmen

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Colonial Playa del Carmen

A modern hotel room with a bed, a desk, a chair, and a staircase.
A lobby with a sofa, a small table, and a chair. There are potted plants and a brick pillar.
A spacious lobby with a sofa, chairs, a coffee table, and potted plants.
A hotel lobby with a reception desk, seating area, and a pool view.
A multi-level hotel with a central swimming pool, balconies, and potted plants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
The current price is $42
$32 nightly
$42 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Place, Playacar Beach
    ‪9 min walk‬

Room options

View all photos for Suite

A modern hotel room with two beds, a wardrobe, a desk, and a window with blinds.

Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, two chairs, a TV, and a refrigerator.

Junior Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Two single beds with red bedding, white pillows, and a black nightstand with a remote control between them.

Deluxe Twin Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A neatly made bed with a quilt, pillows, and a rolled towel.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a red bed, a black wardrobe, a white toilet, and a grey wall.

Deluxe Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

A hotel room with a bed, a nightstand, a window with curtains, and a thermostat on the wall.

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a red bed, a black wardrobe, a white toilet, and a grey wall.

Deluxe Double Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with two beds, a dining table, and a ceiling fan.

Standard Double Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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The price is $78
Oct 25 - Oct 26
Total with taxes and fees
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About the neighborhood

Playa del Carmen

A stay at Hotel Colonial Playa del Carmen places you in the heart of Playa del Carmen, within a 10-minute drive of Gran Coyote Golf and Xplor Theme Park. .This aparthotel is 5.9 mi (9.5 km) from Xcaret Eco Theme Park and 6.1 mi (9.8 km) from El Camaleón Mayakoba Golf Course.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 5 min walk - 0.3 miles
  • Central Square - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 9 min walk - 0.5 miles
  • Playacar Beach - 9 min walk - 0.5 miles
  • Mamitas Beach - 17 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Asadero El Pollo - ‬1 min walk
  • ‪Tacos Gomez - ‬2 min walk
  • ‪Osteria De Roma - ‬3 min walk
  • ‪Mercatto - ‬3 min walk
  • ‪El Muelle de Chema - ‬1 min walk

About this property

Hotel Colonial Playa del Carmen

Hotel Colonial Playa del Carmen offers 130 air-conditioned accommodations with complimentary toiletries and ceiling fans. Satellite television is provided. Bathrooms include showers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 130 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and ceiling fans.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This Colonial aparthotel also features tour/ticket assistance and a banquet hall.
Cooked-to-order breakfasts are available daily from 7:30 AM to 12:30 PM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 12:30 PM.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Car rental

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 12:30 PM for a fee: MXN 135 for adults and MXN 135 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch TV with satellite channels
  • TV in common areas

Work spaces

  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator (59 inch wide door)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Window guards

General

  • 130 units
  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Colonial architecture
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 135 for adults and MXN 135 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property collects a 1.50 USD environmental tax at check-in.
Property Registration Number 008-007-004914/2025

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel H&A
Playa del Carmen H A
Playa del Carmen Hotel H&A

Hotel Colonial Playa del Carmen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1378 reviews
Rating 8 - Good. 490 out of 1378 reviews
Rating 6 - Okay. 257 out of 1378 reviews
Rating 4 - Poor. 87 out of 1378 reviews
Rating 2 - Terrible. 82 out of 1378 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice Hotel clean !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Room was clean. Paid parking next to hotel, walking distance to the beach and shopping on 5th Avenue.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I stay here every time I'm in playa and it is always improving very nice
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
All the staff great. The hotel was clean and close to the ferry. No loud music. Launder next door. Cold AC. Clean pool. Great internet.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
God hotel for the price?
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Check-in, listing accuracy
We usually enjoy this hotel for our time in playa car, it’s a great location close to the strip and beach with nice rooms, a beautiful pool and night time security.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Disliked: Amenities
Clean room, good location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff, clean, no complaints
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
We stayed at Colonial for one night before heading to the airport. Nice place, close from downtown. and cheap price for the night. Would recommend
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place!!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Air conditioner worked perfectly. Nice and Quiet room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Hotel , clean , safe , close to beach and shopping . Will definitely be back
Stayed 13 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
All in all a nice place to stay. They were remodeling while I was there so it was a little noisy. Staff does not speak English so have translator at all times.
Stayed 7 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, listing accuracy
They are adding a two story edition That was somehow neglected in the advertisement The hotel is over a quarter mile from the beach
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay was great
Stayed 10 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Great location...near stores and restaurants...close to the beach....
Stayed 9 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
The room was spotless Except the towels was old and small
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked it
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Very quiet and clean
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Beautiful hotel in the old style.
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, communication
The location was perfect and stay was great staff very friendly and room was decent! Just needed the water to be warmer in the showers but overall wonderful stay would recommend to my friends will be back thanks 🙌👌🙏
Stayed 14 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Its a good hotel for the price, staff is friendly and professional, and very easy to deal with.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very great for the price good ac and my family loved the pool, the location is also very good super close to the beachand walmart.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice pool in the middle of the hotel. Spacious rooms.
Stayed 1 night in Jun 2025