Compare Casino Resorts & Hotels in Lowell

"I had two different experiences in the hotel. First time terrible found hair in the toilet on the bed and cause the had renovation we didn’t know hot to get in we called to find where was the entrance someone picked up talk to the person and told me to wait I was waiting for 15min on the phone till she hang up lol. Second time better cleaner room quieter too"

"I stay at this property often due to its price, accessibility, convenience and safety concerns for guests. The inside parking, although a bit cramped, is monitored and recorded and makes me feel comfortable in the area. The staff is too busy, and guests are often unable to check in at the posted time. They are friendly and caring, just over worked. They have made some cosmetic improvements."

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"An average experience. Rooms were clean but place is in need of some maintenance and updates, carpets very worn and look stained. Front desk staff very nice and helpful but in general hotel is understaffed. Waited on hold for 30mins to get through requesting airport shuttle pick up and only one driver so pick ups are only once an hour. Expedia listing stated room would sleep 5 however hotel stated they have no rooms that sleep 5 people and the biggest was 2 queen beds. Considering it was a lot cheaper than alternative airport hotels it was fine but in future I’d probably pay the extra $100 and stay somewhere closer, nicer and with a better shuttle service."

"Great stay"

"Good location and bright room. The hotel is a bit dated. Staff was really nice, especially Ilda in the cleaning team. "