Compare Cheap Hotels Near Jacksonville (JAX) Airport

"All good "

"I've stayed here several times. the staff is always courteous. The rooms are clean and afforable."

"Very On organized"

"Poor"

"Style and comfortability of the room were great. Staff was accomodating and friendly. Pool is always a plus. They also took great precaution in keeping guests and employees equally safe by minimizing contact."

"-Cockroaches everywhere. - No internal room phone. - Broken lamp shade. I made a note on the reservations, advised, I was checking in after midnight (as i'll be driving through town & need a place to rest before getting back on the road again). I checked in after midnight (as the front front desk representative was waiting for the 3rd shift representative to relieve her, she was running late). I called the front desk within the 1st hour of checking in to advise of the pest situation. She did offer me another room (king bed) but there were 4 in my party (children 4 & 8). The new shift staff was rude & hung up on me. Management, please get the pest situation under control & leads &/or supervisors should be available to assist at any given situation. Poor customer service. Pro: I like how the front doors are automatic. That's about it. Con: Everything else. I'm requesting for a full refund. It's unacceptable & it's false advertising in cleanliness & sanitation. Not worth my money & time. This place is over charging for its pricing vs. What u receive. "